terms and condition

The Website and Mobile Application (jointly referred as the “Quick Ride Taxi Driver Platform”) are owned and operated by iDisha Info Labs Private Limited (the “Company”). Please read the Terms and Conditions (“Terms”) carefully before using the Quick Ride Taxi Driver Platform as they constitute a legally binding agreement between you and the Company.

By accessing or using the Quick Ride Taxi Driver Platform or any Service provided on or through the Quick Ride Taxi Driver Platform you agree to comply with and be bound by these Terms along with the Privacy Policy of the Company and any amendments to these policies. If you do not agree to these Terms, you may not access or use the Quick Ride Taxi Driver Platform or the Services. These terms expressly supersede prior oral or written agreements or arrangements with you. By confirming with the “I agree” option on the Mobile Application, you are consenting to be bound by this agreement and any amendments from time to time.

Part A: General

1. DEFINITIONS.

Applicable Law: refers to the laws of India.
Account: shall mean the user account created on the Quick Ride Taxi Driver Platform by the User;
Company/Quick Ride Taxi Driver/Us/We/Our: shall mean iDisha Info Labs Private Limited, a private limited company duly incorporated under the Companies Act, 2013 and having its registered office address at No.96 , R J Garden, Marathahalli, Chinnapanahalli, Bengaluru KA 560037 India.
Customers: refers to the passengers who avail Transportation Service on or through the Quick Ride Taxi Driver Platform.
User/You/Your: refers to individual driver, taxi driver, taxi owner, taxi service provider or taxi operator, having all required and valid licenses under the Applicable Law, who provides vehicle on hire being a car, autorickshaw or a motorbike, and is desirous of listing itself and/or its fleet of vehicles on the Quick Ride Taxi Driver Platform, so as to provide Transportation Services through his vehicle to the Customers.
Mobile Application: refers to the mobile application “Quick Ride Taxi Driver App” listed on Google play store and/or IOS app store and as updated by the Company from time to time.
Service Fee/Ride Fees/Trip Fees: Refers to the fee payable by the Customers to the Company for the Service which shall include all ride fees, distance fees, taxes, toll charges, surcharges and any other amounts due and payable by the Customer.
Service: refers to the maintenance of the Quick Ride Taxi Driver Platform and for facilitating transportation services between Customers and User.
Transportation Service: refers to the service provided by Users.
Website: refers to the website maintained by the Company at Quick Ride Taxi Driver.in, quickride.in and any other registered domains
Quick Ride Taxi Driver Platform: refers to the Mobile Application and Website operated by the Company which allows Users to provide Transportation Services to Customers. .
Platform Fees / Commission / Convenience Fees : Refers to a portion of the Service Fee that the Company is entitled to retain or for You to pay the Company as a fees for providing the Service as notified to you on the Mobile Application from time to time and governed by the terms under Annexure A. .

2. SERVICE

The Company owns and operates an online marketplace and an online booking platform referred to as the “Quick Ride Taxi Driver Platform” that lists and aggregates the taxi providers and motorcabs registered with it
Quick Ride Taxi Driver is a technology platform that enables You to access its Mobile Application or Website to connect with Customers who may want to avail the transportation service provided by You. Quick Ride Taxi Driver through the Quick Ride Taxi Driver Platform service is an aggregator and not a transportation carrier and transportation service is provided by You .
Quick Ride Taxi Driver is a merely a technology partner/platform for You.
Quick Ride Taxi Driver does not guarantee any minimum number of trips and minimum earning for you.
Quick Ride Taxi Driver does not guarantee that the Mobile Application will function on any particular hardware or devices.
Quick Ride Taxi Driver reserves the right to suspend/resume the Quick Ride Taxi Driver Platform. It is understood the account is active unless explicitly closed by You, following account closure as per these terms.

3. ELIGIBILITY CRITERIA FOR DRIVERS.

You are only eligible to sign up to provide transportation service on the platform provided by Quick Ride Taxi Driver if You fulfil the following conditions:
1. Above the age of 18;
2. holder of a licence to drive light motor vehicles (transport) and the holder of a badge to drive motor cabs;
3. minimum driving experience of two years;
4. you are a resident of the State you are going to provide service for a minimum period of two years;
5. You have the working knowledge of Local state’s regional language (Ex: Kannada in Karnataka) and any one other language, preferably English;
6. no past criminal record;
7. holder of Know Your Customer (“KYC”) compliance bank account in accordance with the norms prescribed by Reserve Bank of India.
You agree to behave in a civil and orderly manner with the Customers or intending Customers and shall not indulge in any touting activities or force or compel customers to use any services.
You state that You have not been convicted within the past seven years, for the offence of driving under the influence of drugs or alcohol, or any cognizable offence under the Criminal Procedure Code, 1973, including fraud, sexual offences, use of a motor vehicle to commit a cognizable offence, a crime involving property damage or theft, acts of violence, or acts of terror.
You agree to follow all the rules and regulations enacted by the State and Central government including the applicable rules under the Motor Vehicles Act, 1988 and an applicable state specific regulations. For the state of Karnataka, you specifically agree to be compliant with the Karnataka Traffic Control Act, 1960 and Karnataka On-Demand Transportation Technology Aggregators Rules, 2016.
You are not permitted to provide Your service beyond the maximum number of hours as stipulated under Motor Transport Workers Act, 1961 (Central Act No. 27 of 1961).

4. ELIGIBILITY CRITERIA FOR VEHICLE.

You state that the vehicle/car used by You to provide transportation service to Customers and registered on any of the Quick Ride Taxi Driver platforms meets the following eligibility criteria:

obtain, renew and keep at all times a valid contract carriage permit issued under Section 74 or under sub-section (8) of Section 88 of the Motor Vehicles Act, 1988;
have a display board inside the taxi containing vehicle permit and the driver's details such as photograph, name, Driving licence and badge particulars and ID card issued by Police Authorities. The display board shall be clearly visible to the Customers in the taxi;
be capable of being tracked continuously with GPS/GPRS facility with a provision of a panic button for the use of the passengers, capable of alerting the control room of Quick Ride Taxi Driver as well as local Police without any hindrance or interference by the You;
be fitted with single integrated GPS/GPRS capable vehicle tracking unit with printer, display panel and digital fare meter, as per the specifications detailed in Appendix-II of the Karnataka On-Demand Transportation Technology Aggregators Rules, 2016 , capable of generating a printed receipt to be given to the passengers; and
be fitted with an yellow coloured display board with word "Taxi" visible both from the front and the rear. The board shall be capable of being illuminated during the night hours.
You have a valid registration certificate that is currently in force throughout the period that you are a User.
You have the required insurance coverage for the vehicle, as mandated under law and shall be renewed and maintained as valid throughout the period that you are a User.
You will also keep all other registrations or licenses required under the Motor Vehicles Act, 1988 that are required to use the vehicle as a contract carriage including the pollution certificate, the fitness certificate and such other certificates as are applicable.

5. ACCOUNT.

You are required to sign up by creating a driver Account on the Quick Ride Taxi Driver Platform and submit the necessary documents required under Part C. You represent and warrant that all the documents are true and accurate and up to date. In the event of any change, You shall promptly inform the Company to be eligible to be a User. If You are in violation of this Clause 5, the Company reserves the right to delete your account and You shall be liable to indemnify the Company and the Customer, as applicable.
You are only eligible to create an Account (i) if You are above the age of 18 years (ii) willing to share Your personal information including Your name, address, mobile phone number and age and (iii) meet the eligibility criteria prescribed in these Terms. You are solely responsible for the accuracy of this information and required to update any changes thereto. You may be required to provide identification card for verification purposes. You also agree that any information supplied to Quick Ride Taxi Driver or posted on the Quick Ride Taxi Driver Platform in connection with any trip, vehicle or car sharing will be true, accurate and complete.
You will be liable for any inaccuracy, false or fraudulent information to Quick Ride Taxi Driver and Customers .
You are solely responsible for all activity that occurs under Your Account and will be held liable for any misuse of Your Account. You are strictly not permitted to authorize any third parties to use, assign or transfer Your Account. You are required to use the Account only for lawful purposes and ensure that Your conduct does not create nuisance or annoyance to the Customers.
Your mobile network’s data and messaging rates and fees may apply if You access or use the Mobile Application and You shall be responsible for such rates and fees. You agree that Quick Ride Taxi Driver and/or the Customer may send You SMS, WhatsApp messages, emails and calls in relation to offers, trip details, Customer queries.
If you have agreed to undertake a ride for a Customer on the Platform, you will respond to the calls or messages of the Customer promptly and in a courteous, respectful and clear manner.

6. PAYMENT TERMS.S

7. DRIVER CONDUCT.

You are not permitted to smoke, drink or consume any unlawful substances in the vehicle or misbehave with the Customers in a verbal or non-verbal manner. Quick Ride Taxi Driver reserves the right to take action against You including termination of the ride, imposing a fine or reporting You to the concerned government authorities.

You are required to maintain the vehicle in a clean manner and ensure that the interiors and exteriors are clean. You will ensure that the vehicle is serviced periodically and all features of the car like air-conditioning, motored windows., Etc are in good and hygienic condition. You agree that before every ridhe, the vehicle has adequate fuel for the ride. You will drive in a safe manner, abiding by all the applicable traffic rules and speed limits, relevant to the city in which you are driving. The vehicle shall be cleaned and sanitized after every ride.

You shall make the vehicle available for field audit within 2 days’ time period from the date on which the Company requests for such audit. If the Company brings to the notice of the User of any breach of these terms, the User shall immediately cease to provide any rides to the Customers till such breach is cured to the satisfaction of the Company.

You will be responsible for any injury, temporary or permanent, for the Customer on account of accident, etc. while on a ride. You will not be entitled to claim for any indemnity for the company or reimbursement of costs for any claims by the Customer.

Quick Ride Taxi Driver Company follows Zero tolerance policy for any use of drugs or alcohol by Users (driver partners). The Passengers are encouraged to report any such incidents if they suspect that the driver is under the influence of the drugs or alcohol during the ride. If there is any incident, where you have used drugs or alcohol, your account/license will be suspended immediately from Quick Ride Taxi Driver platform with immediate effect.

8. REPRESENTATION AND WARRANTIES

You represent and warrant to the Company that:

a. you shall fulfil the eligibility criteria stated in the present Terms at all times;
b. your Vehicle fulfils the eligibility criteria stated in the present Terms at all times; and
c. you will comply with all requirements under the Applicable Law relating to the transportation services.

9. DISCLAIMER.

You acknowledge that the Service is provided on the Mobile Application of the Quick Ride Taxi Driver “as is” and “as available.” Quick Ride Taxi Driver makes no representation, warranty, or guarantee regarding the number of bookings or number of Customers. You agree that the entire risk arising out of Your use of the Quick Ride Taxi Driver Service provided on the Mobile Application remains solely with You

10. LIMITATION OF LIABILITY.

Except as otherwise stated in this Terms, Quick Ride Taxi Driver has no responsibility or liability to You related to any act of the Customers. You agree that Quick Ride Taxi Driver shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost data, personal injury or property damage related to, in connection with, or otherwise resulting from any use of the Service including those arising out of (i) Your use of or reliance on the Service on the Mobile Application or Your inability to access or use the service; or (ii) any transaction or relationship between You and any Customers. Notwithstanding anything to the contrary, Quick Ride Taxi Driver’s liability shall be limited to Rs. 1000/-. It is clarified that in the event the Company is made liable to pay any governmental authority or a third party on account of your actions or inactions, in excess of the said Rs. 1000/-, you will indemnify the Company and its directors, officers, employees and agents in relation to such excess.

11. LIMITED LICENSE.

12. INDEMNITY.

You agree to indemnify and hold Quick Ride Taxi Driver and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including fees incurred in defending any claim) arising out of or in connection with (i) any breach or violation committed by You of the representations, warranties or obligations under these Terms; (ii) breach of any obligations listed in Annexure B; (iii) any infringement or unauthorized use of intellectual property rights of Company; ( iv) any violation of the applicable law, applicable license and permit terms of the transport authorities; (v) any harm to the reputation and goodwill of Company directly attributable to the User; (vi) any negligent act or omission committed in the course of Transportation Services, or any misrepresentation made during the course of Transportation Services; and (vii) personal injury to or property damage of Customers including but not limited motor accident claims, asserted against Company and its employees by reason of the use and operation of User’s vehicle

13. DATA PRIVACY.

Quick Ride Taxi Driver collects and processes Your personal data in accordance with its Privacy Policy available at Quick Ride Taxi Driver.in website[●] . You acknowledge that Quick Ride Taxi Driver may disclose personal data to Customers, Partner Companies, Vendors and government authorities to facilitate Your use of the Service.

14. CONFIDENTIALITY.

You shall (i) protect the confidentiality of all information available or provided to you pursuant to the use of the Mobile Application, the business model of the Company, information in relation to Customers, price information, etc. and not disclose such information to any third person; (ii) keep such confidential information in Your possession or control at all times; (iii) not to use such confidential information for any purposes whatsoever save as may be strictly necessary in connection with the purposes of this Agreement; and (iv) You will not disclose confidential information to any person.

15. GOVERNING LAW AND JURISDICTION.

16. RELATIONSHIP

This Agreement is not intended to and shall not be construed to create an employment relationship between the User and the Company and its representatives.

17. CANCELLATION POLICY

You agree that once you have accepted a ride through the Mobile Application, You shall not be permitted to cancel the ride, except if You have waited for a minimum period of 15 mins at the location of the Customer after the planned pickup-time and the Customer has not arrived. If you cancel ride in violation of this Clause 17, You will have to pay the Cancellation fees to the Company as decided by the company.

15. GOVERNING LAW AND JURISDICTION.

Annexure A

Payment terms

a. Platform Fee (%) payable to the Company for the bookings taken in local, outstation and shared trips; and
b. Cancellation fees applicable for cancellation by the User after accepting the trip.

a. All payments due to the User shall be made through NEFT/RTGS/UPI or other payment method determined by the Company to the bank account provided by You at the time of creation of Your account.
b. You authorize Company to make deductions from the Transportation Fee payable to you which includes the following:
i. Tax Deduction at Source (TDS) as per the Income Tax Act, 1961, where applicable
ii. GST and other applicable taxes; and
iii. and any other amounts due and payable by the You to the Company

c. The terms in this Annexure are subject to change and will be communicated to the Users via SMS/Notification/email through the registered contact details
d. You hereby agree that discounts given to the Customers, if any, will be decided by the Company on a case-to-case basis which shall be informed to the User, and the Platform Fee finally appearing on the application configured by Company for settlement between the User and Company shall be final and binding on You. You agree to the same without demur or protest.
e. Company reserves the right to change the rates and payment terms between You and Company at any given point in time, which shall be notified to You through the Mobile Application.
f. Notwithstanding anything contained in this Agreement, where Company has reason to believe that any charges/debits in respect of the Fee have been fraudulently incurred (“Suspect Charge”), Company will always be entitled to deduct an amount equivalent to Suspect Charge from the Platform Fees or in the event of insufficient Platform Fees, Company will be entitled to ask You to remit the Suspect Charge with the Company.

Annexure B

Obligations of the User

Annexure C:

Documents of the Vehicle

Documents of the User:

Documents of the taxi provider or fleet owner:

QUICK RIDE TAXI DRIVER TERMS OF USE & CONDITIONS