Quick Ride PPI Wallet
Quick Ride PPI wallet is a secure and RBI-approved mobile wallet to pay for Quick Ride Carpool, Taxi services and in other platforms as well
Download app to use Quick Ride PPI Wallet
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Benefits of PPI Wallet
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Hassle free ride payments for carpool and taxi
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Get instant ride refunds when rides get cancelled
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Earned money can be used outside Quick Ride to multiple vendors e.g online, pos
Features
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The money in your Quick Ride PPI wallet is like ready-to-use cash that you can access at any time and any place
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You can add money to your Quick Ride PPI wallet using a credit card, debit card, net banking, or through UPI
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Hassle-free payments - Pay for carpool and taxi rides instantly without worrying about change or delays
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Upgrade anytime - Start with a Min-KYC Wallet and upgrade to Full-KYC easily within the app for higher limits and more features
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Instant refunds - Get immediate refunds to your wallet when a ride is canceled
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Quick Ride PPI Wallet - Min-KYC Details

📌 Overview

Quick Ride offers RBI-regulated Min-KYC PPI Wallets with simplified documentation and lower transaction limits compared to Full-KYC wallets.

🔹 Key Features

📋 Requirements to Open a Min-KYC Wallet

  1. Verified Mobile Number (via OTP)
  2. Self-Declared Name & Identification (Aadhaar, PAN, Voter ID, etc.)

💸 Loading Money into Min-KYC Wallet

You can add funds via:

⚠️ Important Restrictions

🔄 Upgrading or Closing Min-KYC Wallet

📌 Note: For Full-KYC wallets, additional documentation (Aadhaar, PAN, etc.) and verification are required.

Terms and Conditions
1. Introduction
These Terms & Conditions ("T&C") govern the use of the Prepaid Payment Instrument ("PPI Wallet") issued by iDisha Info Labs Pvt Ltd ("Issuer"), in accordance with the Reserve Bank of India (RBI) Master Directions on Issuance and Operation of Prepaid Payment Instruments. By registering for and using the PPI Wallet, you ("User") agree to abide by these T&C.
2. Eligibility & KYC Compliance
2.1 The User must be an Indian resident and at least 18 years old.
2.2

The user must complete the Know Your Customer (KYC) requirements as per RBI guidelines:

  • Small PPIs: Issued with minimum KYC; Restricted to a maximum balance of Rs. 10,000 and an annual limit of Rs. 1,20,000.
  • Full-KYC PPIs: Issued after full KYC verification; allows funds transfer, cash withdrawal, and an outstanding balance up to Rs. 2,00,000.
3. Self-Declaration of Name and Unique Identity

By registering for and using the PPI Wallet/Card, you hereby declare and confirm that:

3.1

The name and personal details provided by you at the time of registration are true, correct, and complete to the best of your knowledge.

3.2

You are the lawful holder of the identity document(s) submitted, and such details represent your unique identity as recognized under applicable laws.

3.3

You agree that any false, misleading, or misrepresented information may result in suspension/termination of your PPI account and may attract action as per applicable laws.

3.4

You undertake to promptly update us in case of any change in your name or identity details.

By accepting these Terms and Conditions, you provide your explicit consent to this self-declaration and authorize us to rely on the information provided by you for the purpose of issuance and usage of the PPI Wallet/Card.

4. Loading & Usage of PPI Wallet
4.1

The PPI Wallet can be loaded using bank transfers, credit/debit cards, UPI, and other permitted methods.

4.2

The PPI Wallet can be used for purchases, bill payments, and money transfers as per regulatory limits.

5. Fund Transfers & Interoperability
5.1

Fund transfers from Full-KYC PPIs to other wallets or bank accounts are permitted as per RBI limits:

  • To pre-registered beneficiaries: Up to Rs. 1,00,000 per month.
  • To other accounts: Up to Rs. 10,000 per month.
5.2

Full-KYC PPIs are interoperable, allowing transactions across multiple payment networks.

6. Validity & Expiry
6.1

Small PPI has a validity of 2 years, and Full PPI has a validity of 3 years.

6.2

The PPI will expire once the validity period is over.

6.3

Both Small PPI and Full PPI will expire if there is no activity for a period of 1 year.

6.4

Users will receive a notification 45 days before the expiry of the PPI balance.

6.6

Post Expiry, the balance is not accessible.

7. Fees & Charges
7.1

Users agree to pay applicable fees, including transaction fees, loading charges, and withdrawal fees, as disclosed by the Issuer.

7.2

Fees may be revised, and Users will be informed in advance.

8. User Responsibilities
8.1

Users must ensure that their PPI Wallet credentials remain confidential.

8.2

Any unauthorized use or suspicious transactions must be reported immediately.

8.3

Users must update personal details if there are any changes.

9. Customer Grievance Redressal
9.1

Users can raise complaints via customer support channels provided by the Issuer.

9.2

Complaints will be addressed within the prescribed turnaround time.

9.3

If unresolved, Users can escalate to the RBI Ombudsman.

10. Suspension & Termination
10.1

The Issuer reserves the right to suspend or terminate the PPI Wallet if:

  • The User violates these T&C.
  • There is suspected fraudulent activity.
  • Directed by regulatory authorities.
11. Amendments to Terms & Conditions
11.1

The Issuer may amend these T&C from time to time in compliance with RBI regulations.

11.2

Users will be notified of any changes, and continued usage implies acceptance.

12. Governing Law & Jurisdiction
12.1

These T&C are governed by Indian laws. Any disputes shall be subject to the jurisdiction of Bengaluru courts.

13. Limits of Small KYC PPI and Full KYC PPI
Feature Min-KYC Full-KYC
Type of PPIReloadableReloadable
Number of PPI to be issued to one Customer (Active)11
Maximum Allowed Balance10,0002,00,000
Maximum Transaction Count Per Day1212
Maximum Transaction Amount Per Day10,00020,000
Maximum Transaction Count Per Month100200
Maximum Transaction Amount Per Month20,0001,00,000
Maximum Transaction Count Per Year10001,000
Maximum Transaction Amount Per Year1,20,0003,00,000
Maximum Debit Transaction Count Per Day610
Maximum Debit Transaction Amount Per Day10,00025,000
Maximum Debit Transaction Count Per Month100200
Maximum Debit Transaction Amount Per Month10,0001,00,000
Maximum Debit Transaction Count Per Year5001,000
Maximum Debit Transaction Amount Per Year1,20,0003,00,000
Maximum Credit Transaction Count Per Day1212
Maximum Credit Transaction Amount Per Day10,00025,000
Maximum Credit Transaction Count Per Month100150
Maximum Credit Transaction Amount Per Month10,0001,00,000
Maximum Credit Transaction Count Per Year5001000
Maximum Credit Transaction Amount Per Year1,20,0003,00,000
Maximum Amount Loaded Per Day10,00020,000
Maximum Amount Loaded Per Month30,0001,00,000
Maximum Amount Loaded Per Year1,20,0003,00,000
Maximum Beneficiaries Added Per Day01
Cooling off Period post adding beneficiaryNA30 mins
Cash Withdrawal Count Limit Per DayNot Permissible1
Cash Withdrawal Amount Limit Per DayNot Permissible10,000
Cash Withdrawal Count Limit Per MonthNot Permissible5
Cash Withdrawal Amount Limit Per MonthNot Permissible50,000
Virtual Card ActivationPermittedPermitted
Physical Card ActivationNot PermissiblePermitted
Number of Card Transactions Per Day25
Inactivation of Card1 yr1 yr
Wallet ValidityMax 2 YearsMax 3 Years
Frequently Asked Questions (FAQs)

💼 General Overview

1. What is the Quick Ride PPI Wallet?

Quick Ride PPI Wallet is a secure, in-app payment option designed to make your rides faster and more convenient. It allows you to pay instantly, track your spending, and enjoy hassle-free refunds – all in one place.

🏦 Types of Quick Ride PPI Wallets

2. What types of PPI Wallets does Quick Ride offer?

Quick Ride offers RBI-regulated wallets:

  • Min-KYC PPI Wallet: Up to ₹10,000 limit with minimal documentation.
  • Full-KYC PPI Wallet: Up to ₹2,00,000 limit after full KYC completion.

3. How is a Min-KYC wallet different from a Full-KYC wallet?

  • Min-KYC Wallet: Limited features and lower limits. Cannot withdraw or transfer funds.
  • Full-KYC Wallet: Higher limits, supports fund transfers and withdrawals.

💳 Loading and Limits

4. How can I load/reload money into my Quick Ride PPI Wallet?

You can add money using:

  • UPI
  • Bank account debit
  • Credit/debit cards
  • Other RBI-regulated instruments (in INR only)

5. What information is required to open a Min-KYC Wallet and features?

  • Verified mobile number (OTP)
  • Self-declared name and identification (e.g., Aadhaar, PAN, Voter ID)
  • A Minimum KYC Wallet must be upgraded to a Full KYC Wallet within 2 years.
  • Cash withdrawals and peer-to-peer money transfers are not allowed in a Minimum KYC Wallet.

6. Can I withdraw funds from a Min-KYC Wallet?

No. Withdrawals and transfers are only allowed after upgrading to a Full-KYC wallet.

7. What happens after 2 years if I don't upgrade my Min-KYC Wallet?

No further credits will be allowed, but you can continue to use the existing balance.

8. Can I close my Min-KYC Wallet?

Yes. You can request closure and transfer the balance to the original funding source. Alternatively, convert to Full-KYC and transfer to your bank account.

🔐 Full-KYC Wallet Features

9. What are the features of a Full-KYC Quick Ride Wallet?

  • Reloadable
  • Max balance: ₹2,00,000
  • Enables purchase, withdrawal, and fund transfers

10. Can I transfer money from my Full-KYC Wallet?

Yes. Fund transfers are allowed up to ₹1,00,000 per month per user.

11. How can I close a Full-KYC Wallet?

Within the Quick Ride app, you can close your wallet and transfer the balance to your bank account.

💳 Quick Ride RuPay Prepaid Card – FAQs

12. What is the RuPay Prepaid Card?

It's a physical card linked to your Quick Ride Wallet, issued in partnership with Maximus Infowares (India) Pvt. Ltd. for wider offline and online usage.

13. What is the 16-digit number on the front of the card?

This is your unique card number required for online payments. Never share this number.

14. Who can use the card?

Only the cardholder (as per the name printed) is authorized to use the card.

15. Where can I use this card?

Anywhere in India that accepts RuPay cards – look for the RuPay logo at merchant outlets.

💸 Fees & Charges

16. What are the charges for card usage and transactions at other bank ATMs?

  • Loading the PPI via Credit Card: 2% of the amount loaded
  • Loading the PPI via Debit Card, UPI, Net Banking, or others: 1% of the amount loaded
  • Upgradation from Minimum KYC to Full KYC: ₹25
  • PPI Maintenance of Active Accounts: ₹25 per month
  • PPI Maintenance of Inactive Accounts: ₹50 per month
  • New Card Issuance: ₹300 + GST
  • Annual Card Charges: ₹300 + GST
  • Lost/Duplicate Card: ₹300 + GST
  • Duplicate PIN: ₹25
  • Amount Withdrawal to Bank from Wallet: 3% or minimum ₹10 per transaction
  • First 5 transactions per month: Free
  • From the 6th transaction onwards: ₹20
    • Balance Enquiry: ₹20
    • Mini Statement: ₹20
    • PIN Change: ₹20
    • Cash Withdrawal: ₹20
    • Transaction Slip Retrieval: ₹100

17. How can I raise a grievance or report an unauthorized transaction?

You can immediately call our Customer Support Helpline at 080 4568 6686 to report your concern. You may also write to us at support@quickride.in
For detailed steps, please refer to our Customer Support and Grievance Redressal Policy.

Note: POS/eCommerce transaction charges apply as per NPCI & RBI guidelines. All charges are exclusive of applicable taxes and subject to change.

Support
For any query or help, please write to support@quickride.in or call at 080 4568 6686.
Grievance
We are committed to providing you with our first response within 24 hours of receiving the complaint.
We are guided by our company’s customer support policy.
For unresolved issues, you can escalate to supportescalation@quickride.in
If you still don’t receive a satisfactory response, and the issue is related to payments, you can reach out to our company’s Nodal Officer at nodalofficer@quickride.in
For issues that remain unresolved and are related to payments, the customer may also reach out to the RBI Ombudsman for further assistance and escalation. RBI Ombudsman
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