iDISHA info

PART A – Quick Ride Carpooling Services

Quick Ride operated by CORIDE MOBILITY PRIVATE LIMITED

1. INTRODUCTION

These Terms of Use (“Terms”) govern access to and use of the Quick Ride mobile application, website, offline interactions such as emails, phone calls, or in-person communication and associated services (collectively, the “Platform”).

The Platform is owned and operated by CoRide Mobility Private Limited, a company incorporated under the laws of India, having its registered office at No.19 & 36/14K, KMJ AVEN, CHINNAPPANA HALLI VILLAGE, Marathahalli Colony, Bangalore, Bangalore North, Karnataka, India (“Company”, “we”, “us” or “our”).

The platform facilitates connections between individuals seeking to share Rides and costs in private vehicles. Depending on the features made available users may offer available seats in their private vehicles (Car or Bike), discover rides, communicate with other users, connect rides and coordinate pickups and drop-offs, and share eligible ride expenses.

By registering for an account, accessing the Platform or using its services, you (“User”, “you” or “your”) agree to these Terms, together with the applicable Privacy Policy and any additional terms expressly applicable to a particular feature.

If you do not agree to these Terms, you must not use the Platform.

2. DEFINITIONS

“Platform” means the Company's mobile application, website, software, interfaces and associated services.
User” means any individual accessing or using the Platform, including a Ride Giver or Ride Taker.
“Ride Giver” means a user who offers a ride on fixed route pre-published, at planned tie in his vehicle under their lawful control and makes available one or more seats to other Ride Takers (Users) on the route.
“Ride Taker” means a User seeking to join a Ride, offered by a Ride Giver on the matching route.
“Carpooling” means the sharing of a ride by individuals travelling along substantially similar routes, matching times, with the sharing of permitted ride expenses where applicable.
“Booking” means a request to join a Rideride, together with its acceptance or confirmation through the Platform, as applicable to the relevant feature.
“Content” means information, photographs, messages, reviews, Ride details and other material submitted, uploaded or communicated through the Platform.
“Applicable Law” means all Indian laws, rules, regulations, notifications, orders and legally binding directions applicable to the relevant activity.

3. NATURE OF THE PLATFORM

The Platform is intended to facilitate the discovery, connection, coordination and sharing of rides and expenses between Users.
Unless expressly stated otherwise in a separate agreement or service description, the Company acts as a technology platform and does not itself undertake to provide the transportation service for a User's Ride.
Ride Givers and Ride Takers are responsible for determining whether a proposed Ride is lawful and suitable for them. Each User remains responsible for their own decisions, conduct and obligations under Applicable Law.
The Company does not guarantee that a particular Ride, Ride Giver, Ride Taker, vehicle, seat or route will be available or that a proposed Ride will take place as scheduled.
The Company may introduce additional features, including identity verification, ratings, route matching, payments, customer support, professional information, corporate carpooling and safety tools. Such features are purely to give more information for a user to chose another user. Platform purely provides information for users to choose and connect at their choice.
Nothing in these Terms excludes any obligation or liability that the Company is required to assume under Applicable Law. The actual legal character of the Company's services shall be determined by its operations and applicable law, rather than by the descriptions used in these Terms.
The Company collects and utilizes User data strictly in compliance with the terms outlined in Our website’s Privacy policy.

4. ELIGIBILITY AND ACCOUNT REGISTRATION

You must be at least 18 years old and legally competent to enter into a binding contract to register for and use the Platform.
You must provide accurate, complete and current information when registering and using the Platform.
You must update your account information when it changes and must not impersonate another person or misrepresent your identity, driving credentials, vehicle ownership or authority to use a vehicle.
You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account, subject to Applicable Law.
You must promptly notify the Company of suspected unauthorised access, account compromise or misuse of your account.
You must not create multiple accounts to evade a suspension, manipulate ratings, circumvent verification requirements or engage in fraudulent activity.
The Company may request reasonable information or documents to verify eligibility, identity, vehicle details or compliance with Applicable Law. Verification is not a guarantee of a User's identity, character, driving ability or future conduct.

5. RIDE GIVER OBLIGATIONS

Every Ride Giver using the Platform agrees to the following:

The Ride Giver must hold a valid driving licence appropriate for the vehicle, valid insurance policy covering Ride Takers and third-and must comply with applicable traffic, road safety and motor vehicle laws.
The Ride Giver must have lawful authority to use the vehicle and must maintain applicable vehicle registration, permits, pollution certificates and insurance required by law.
The Ride Giver must ensure that the vehicle is reasonably roadworthy, appropriately maintained and suitable for the proposed Ride.
The Ride Giver must accurately disclose the proposed route, vehicle details, departure time, available seats, pickup and drop-off locations, and any material restrictions relevant to the Ride.
The Ride Giver must not carry more Ride Takers than legally permitted, permit an unauthorised person to drive where prohibited, or allow a person without the required licence to drive.
The Ride Giver must not drive under the influence of alcohol, narcotic drugs, impairing medication or any other substance or condition that makes driving unsafe or unlawful.
The Ride Giver must comply with applicable rules concerning seat belts, helmets where relevant, child Ride Takers, Ride Taker safety and the use of mobile devices while driving.
The Ride Giver must not offer or conduct unlawful commercial Ride Taker transportation under the guise of carpooling or expense sharing.
The Ride Giver must promptly communicate material changes to the Ride and must not knowingly provide false information concerning a vehicle, route, identity or booking.
The Ride Giver must not discriminate unlawfully against Ride Takers or engage in harassment, intimidation, violence, sexual misconduct, personal questions or other abusive behaviour.
The Ride Giver shall adhere strictly to the Company’s published Ride etiquette guidelines, which include, but are not limited to, maintaining punctuality and ensuring vehicle cleanliness.

6. REPRESENTATION AND WARRANTIES

By using the Quick Ride Carpooling Services, the Ride Giver represents and warrants the following to both Quick Ride Carpooling Platform and any Ride Taker that Such Ride Giver is at least 18 years of age.
The Ride Giver is travelling along affixed pre-determined route and is not operating the vehicle solely for the purpose of picking up or dropping off Ride Takers.
The Ride Giver is not offering commercial transport or hire services.
All profile, vehicle, professional, and ride details provided by the Ride Giver are accurate and free of errors.
The Platform is being utilized strictly and exclusively for legitimate carpooling purposes.
The Ride Giver shall not collect cost-sharing fees from any Ride Taker who did not travel.
In the even a pickup is not completed, the Ride Giver shall promptly refund the amount.
The Ride Giver shall assume exclusive liability for any and all claims, damages, or losses arising from or alleged to result from the operation of the Ride Vehicle during the provision of carpooling services.
This includes, without limitation, personal injury, wrongful death, and property damage.
The Ride Giver maintains valid motor insurance as required by Applicable Law and checks that the policy permits the proposed use of the Ride, covers third-party liability, provides cover to all occupants (including Carpool Takers and Co-Travelers) in the Ride Vehicle, and provides the cover required by law to handle any anticipated losses related to sharing of rides.
The Ride Giver will comply with all local laws and traffic rules and will be solely responsible for any violations of such local laws, and expressly warrants that the Trip shall not be used for any fraudulent, unlawful, or criminal activity.
In the event of a motor vehicle accident, the Ride Giver shall assume sole responsibility for complying with all applicable statutory mandates.
Furthermore, the Carpool Giver is exclusively responsible for initiating and managing all necessary communications with their respective insurance provider.

7. RIDE TAKER REPRESENTATIONS AND WARRANTIES

By using the Carpooling Services, the Ride Taker represents and warrants that the Ride Taker is at least 18 years of age.
The Ride Taker acknowledges that the Company does not provide transportation or commercial services.
Transportation is provided solely by the Ride Giver.
The Company assumes no obligation, liability, or guarantee regarding vehicle punctuality or the successful fulfillment of any ride.
The Ride Taker acknowledges that once a ride booking is confirmed, payment processing to the Driver is initiated.
The Ride Taker explicitly agrees not to demand any refund or dispute the transaction, regardless of whether they participate in the ride or choose not to join.
The Ride Taker confirms they are not purchasing or receiving commercial transport services from either the Company or the Driver.
All profile, professional, and ride-related information provided by the Ride Taker is entirely accurate, true, and free of errors.
The platform is being utilized strictly and exclusively for legitimate peer-to-peer carpooling purposes.
The Ride Taker agrees to indemnify, defend, and hold harmless the Company from and against any and all claims, damages, liabilities, or losses asserted or claimed by Ride Givers arising out of or related to the Ride Taker's booking or conduct.

8. RIDE TAKER OBLIGATIONS

Every Ride Taker agrees to provide accurate information concerning their identity, profession, booking, pickup and drop-off requirements.
Every Ride Taker agrees to arrive at the agreed pickup location at the agreed time and promptly communicate any delay or change of plan.
Every Ride Taker agrees to follow reasonable and lawful vehicle safety instructions, including the use of seat belts or helmets where applicable.
Such Ride Giver will not discriminate or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation.
Every Ride Taker agrees not to carry prohibited, illegal, dangerous or hazardous items in violation of Applicable Law.
Every Ride Taker agrees not to pressure a Ride Giver to undertake an unsafe, unlawful or materially different Route for Ride from the one agreed.
Every Ride Taker agrees not to demand for deviating from mapped pickup and drop points.
Every Ride Taker agrees to pay any lawful and properly disclosed contribution or cost sharing applicable to a confirmed Ride in accordance with the relevant booking terms.
Every Ride Taker agrees to promptly report serious safety concerns, misconduct, suspected fraud or material inaccuracies relating to a Ride.
The Ride taker shall maintain vehicle cleanliness, refrain from causing any physical damage, and ensure no vehicle fixtures or accessories are removed.
Furthermore, the Ride Taker shall strictly adhere to the Company’s published Ride Ettiquette guidelines, as amended and updated from time to time.

9. CARPOOLING AND SHARING OF RIDE EXPENSES

The Platform is intended to support lawful shared Rides.
Where the service is structured as private carpooling, any contribution must be consistent with Applicable Law and the genuine sharing of eligible Ride expenses.
The relevant Users should understand the proposed contribution, its calculation, the applicable payment method and the treatment of cancellations before confirming a Ride.
Unless expressly stated otherwise, a contribution is not a representation that the Ride Giver is operating a licensed commercial transport service.
The Company does not authorise Users to evade applicable licensing, permit, tax, insurance or other legal requirements.
Ride Givers must not use the Platform to conduct unlawful Ride Taker transportation, solicit unlawful fares or misrepresent commercial services as private carpooling.
The Company may impose reasonable limits on contributions, booking frequency, capping of maximum fare allowed per kilometer, or other features where necessary for legal compliance, safety or the intended purpose of the Platform.

10. BOOKINGS, CANCELLATIONS AND NO-SHOWS

A Ride request is subject to acceptance or confirmation in accordance with the functionality of the Platform.
A User must review the Ride details before confirming a Booking and should retain the relevant confirmation.
Ride Givers and Ride Takers should cancel promptly and atleast in advance by 1hr when they can no longer participate in a Ride.
A User who is unable to attend must notify the other affected Users as soon as reasonably practicable.
The Company may establish reasonable cancellation rules, notice periods, compensation sharing, refund procedures and consequences for repeated no-shows.
Such rules will be disclosed to Users before they become applicable.
Where payments are processed through the Platform, any refund, cancellation charge or payment adjustment will be governed by the disclosed booking terms and Applicable Law.
The Company may cancel, suspend or restrict a Booking if necessary because of safety concerns, suspected fraud, legal restrictions, technical problems or a breach of these Terms.
The Company is not responsible for delays, route changes, cancellations or missed connections caused by traffic, weather, road closures, vehicle breakdowns or other circumstances beyond its reasonable control, subject to Applicable Law.
The Company offers masked calling functionality to ensure user privacy.
Calls are subject to a predetermined cap; any calls exceeding this limit will incur supplemental charges, including all applicable taxes and statutory levies.
The Company shall withhold applicable platform fees, together with any associated statutory taxes and levies, from the amounts due to or payable by the Service Provider and the End User.

11. PAYMENTS AND REFUNDS

The payment methods available, if any, will be displayed through the Platform or the applicable booking interface.
Users must not misrepresent payment status, submit fraudulent payment confirmations, misuse payment instruments, or circumvent lawful payment procedures.
Where the Company collects or facilitates payments, the relevant service charges, payment-processing fees, refunds and cancellation terms will be disclosed before the relevant transaction is confirmed.

12. USER CONDUCT AND PROHIBITED ACTIVITIES

You must not use the Platform to violate any Applicable Law, court order or legally binding direction.
You must not use the Platform to commit fraud, impersonate another person or submit forged or misleading documents.
You must not use the Platform to engage in harassment, stalking, threats, discrimination, sexual misconduct, violence or exploitation.
You must not use the Platform to publish unlawful, defamatory, obscene, threatening or otherwise prohibited Content.
You must not use the Platform to promote unlawful commercial transport activity or evade applicable regulatory requirements.
You must not upload malware, interfere with the Platform's operation or attempt unauthorised access to accounts, systems or data.
You must not scrape, copy, harvest or commercially exploit other Users' information without lawful authority.
You must not manipulate ratings, reviews, bookings, referral programmes or other Platform features.
You must not circumvent security controls, identity verification or account restrictions.
You must not collect or use another User's personal information for unsolicited marketing, harassment or any purpose inconsistent with Applicable Law.
You must not use the Platform to facilitate criminal activity or endanger another person's safety.
The Company may investigate reasonably suspected violations and take proportionate action consistent with Applicable Law and its applicable grievance procedures.

13. SAFETY, VERIFICATION AND RATINGS

The Company may provide identity verification, document checks, ratings, reviews, emergency contact options or other safety features.
Where verification is offered, its scope and limitations will be communicated appropriately.
A verification badge or completed check must not be interpreted as a guarantee of safety or suitability.
Users should independently exercise reasonable caution before joining a Ride, including checking the vehicle and Ride Giver details available to them.
Users should not share unnecessary personal information, financial credentials, passwords or sensitive information with other Users.
In an emergency, Users should contact the appropriate emergency services and take reasonable steps to protect themselves and others.
Platform reporting tools must not be treated as a substitute for emergency services.
Ratings and reviews must reflect genuine experiences and must not contain fabricated allegations, threats, discriminatory content or private information disclosed without lawful authority.
The Company may moderate, restrict or remove ratings or Content in accordance with its published policies and Applicable Law.

14. PERSONAL DATA AND PRIVACY

The Company processes personal data in connection with account registration, Ride matching, bookings, communications, safety, payments, customer support and other disclosed purposes.
The Company's collection, use, storage, disclosure and other processing of personal data will be governed by its Privacy Policy and Applicable Law.
Users must review the Privacy Policy for information concerning the categories of personal data collected, purposes of processing, disclosures, retention, security safeguards, available rights and grievance mechanisms.
The Company may share relevant information between Users to facilitate a requested Ride, subject to the Privacy Policy and Applicable Law.
The Company will not treat acceptance of these Terms as a substitute for any separate privacy notice, consent or other lawful basis required for processing personal data.
Users must not misuse, disclose, retain or repurpose another User's personal information contrary to Applicable Law or the purposes for which it was made available.
The Company will address requests concerning personal data in accordance with the legal framework applicable at the relevant time.

15. INTELLECTUAL PROPERTY

The Platform, including its software, design, branding, logos, text and other Company-owned materials, is owned by or licensed to the Company and protected by applicable intellectual property laws.
Subject to these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable license to use the Platform for its intended lawful purpose.
You must not reproduce, modify, distribute, reverse engineer or commercially exploit Company-owned materials except where expressly permitted by law or authorised in writing.
You retain any rights you lawfully hold in Content you submit.
You grant the Company a limited, non-exclusive license to host, store, display, transmit and process that Content as reasonably necessary to operate, secure and improve the Platform, provide requested services and comply with Applicable Law.
You represent that you have the necessary rights to submit your Content and that doing so does not unlawfully infringe another person's rights.

16. CONFIDENTIALITY

Scope of Confidential Information: You acknowledge that during the subsistence of this Agreement, you may obtain access to proprietary, non-public, technical, financial, operational and commercial data belonging to CoRide (hereinafter referred to as “Confidential Information”). Confidential Information includes, without limitation, source codes, matchmaking algorithms, user data matrices, pricing structures, marketing plans, business frameworks, regardless of whether such information is marked or designated as confidential.
Covenants of Non-Disclosure and Restricted Use: You explicitly covenant and agree to utilise the Confidential Information solely for the performance of their explicit obligations under this Agreement.
You explicitly covenant and agree not to copy, replicate, reverse engineer, publish or disclose any portion of the Confidential Information to any unverified third party without the prior, explicit written consent of an authorised officer of CoRide.
Compelled Legal Disclosure: In the event that You are legally compelled by a court order, law enforcement mandate, or statutory regulatory authority to disclose any Confidential Information, the User shall provide immediate, written notice of such event to CoRide. This notice must be served sufficiently in advance to enable CoRide to seek a protective order, take defensive legal action, or otherwise restrict the scope of the compelled disclosure to the minimum parameter required to comply with the directive.
Users are strictly prohibited from copying, extracting, or replicating any data from the platform.
Users shall not solicit, redirect, or refer other users to competing platforms or external services.

17. THIRD PARTY SERVICES

The Platform may integrate third-party services, including payment providers, mapping tools, authentication services, communication providers and navigation applications.
Such services may be governed by separate terms and privacy policies.
The Company is not responsible for independent third-party services to the extent permitted by Applicable Law.
This does not exclude liability for obligations that the Company itself is legally required to fulfil.
The availability or integration of a third-party service does not constitute an endorsement or guarantee of that service.

18. SUSPENSION AND TERMINATION

You may stop using the Platform and request account closure in accordance with the applicable account procedures.
The Company may restrict, suspend or terminate an account where reasonably necessary to address a material breach of these Terms, suspected fraud, safety risks, unlawful activity, security incidents or legal requirements.
Where appropriate and legally permissible, the Company will provide notice of the relevant action and an opportunity to respond or seek review through its grievance mechanism.
The Company may preserve or process information after account closure where necessary and lawful for legal compliance, dispute resolution, security, fraud prevention or other disclosed purposes.
Account closure does not extinguish accrued payment obligations, lawful claims or provisions that by their nature are intended to survive termination.

19. DISCLAIMERS AND LIMITATION OF LIABILITY

To the extent permitted by Applicable Law, the Platform is provided on an “as available” basis.
The Company does not guarantee uninterrupted availability, error-free operation or the availability of any particular Ride or User.
The Company does not guarantee the conduct, identity, driving ability, reliability or suitability of another User merely because that User has registered or completed a verification process.
Users remain responsible for their own conduct, decisions and compliance with Applicable Law.
To the extent permitted by Applicable Law, the Company will not be liable for indirect or consequential loss arising from a User's independent conduct or an event outside the Company's reasonable control.
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death or personal injury to the extent such exclusion or limitation is prohibited by law, or any other liability that cannot lawfully be excluded.
Nothing in these Terms excludes statutory consumer rights, data protection rights, intermediary obligations or other non-waivable legal protections.
Any limitation of liability applicable to the Company must be interpreted consistently with its actual role, the circumstances of the relevant loss and Applicable Law.

20. INDEMNITY

To the extent permitted by Applicable Law, a User may be responsible for direct losses, claims or expenses reasonably arising from that User's unlawful conduct, fraud, material breach of these Terms or infringement of another person's rights.

21. GRIEVANCE REDRESSAL

Users may raise complaints concerning account access, bookings, payments, safety, Content, privacy or other Platform-related issues through the contact details provided below.
The Company will maintain and operate grievance-redressal arrangements required by Applicable Law, including any applicable intermediary or consumer grievance obligations.
Complaints will be acknowledged, examined and resolved within the time limits prescribed by Applicable Law.
Grievance officer/Nodal Contact, as applicable.
Name: Shobhana
Designation: CTO
Email: nodalofficer@quickride.in
Postal address: No. 19 7 36/14K, KMJ AVEN, CHINNAPPANA HALLI Village, Marathahalli Colony, Bangalore, Bangalore North, India- 560037.
Complaint Submission: support@quickride.in
Where the Company is required to appoint a Grievance Officer under applicable law, the relevant appointment and contact information will be published as required.

22. CHANGES TO THESE TERMS

The Company may revise these Terms to reflect changes in its services, business practices, security requirements or Applicable Law.
Material changes will be communicated through the Platform or another appropriate channel, with the notice required by Applicable Law.
Where renewed consent or other affirmative action is legally required, the Company will obtain it before relying on the revised terms for the relevant purpose.
Continued use of the Platform following an effective revision will have the effect permitted by Applicable Law and will not override any requirement for express acceptance or consent.

23. FORCE MAJEURE

Neither party will be responsible for a failure or delay caused by circumstances beyond its reasonable control, including natural disasters, severe weather, war, civil disturbances, government restrictions, widespread network failures or comparable events, except to the extent that Applicable Law requires otherwise.
This section does not excuse obligations that cannot lawfully be suspended or remove any mandatory consumer, refund, safety or data protection rights.

24. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms will be governed by the laws of India.
Users may first contact the Company through its published grievance mechanism to attempt to resolve a dispute.
Any dispute not resolved through that process may be brought before a court or other forum having jurisdiction under Applicable Law.
Nothing in these Terms restricts a User's right to approach a competent consumer commission, statutory authority or other legally available forum.
Any reference to the courts at Bengaluru, Karnataka is subject to the existence of lawful territorial and subject-matter jurisdiction and cannot confer jurisdiction where none exists under Applicable Law.

25. GENERAL PROVISIONS

Severability: If any provision is held invalid or unenforceable, the remaining provisions will continue to the extent legally permissible.
No waiver: Failure to enforce a provision on one occasion does not constitute a waiver of the right to enforce it later.
Assignment: Users may not transfer their accounts or rights under these Terms without the Company's prior approval. The Company may assign its rights and obligations only to the extent permitted by Applicable Law.
Electronic communications: Notices, confirmations and other communications may be provided electronically where permitted by Applicable Law.
Entire agreement: These Terms, together with the applicable Privacy Policy and any expressly applicable supplementary terms, constitute the agreement governing your use of the Platform, subject to mandatory statutory rights and obligations.
Language: The Company may publish these Terms in English and other languages. Where translations are provided, the Company will take reasonable steps to ensure consistency. Nothing in this provision limits any language-access right or statutory requirement under Applicable Law.

26. CONTACT INFORMATION

For questions concerning these Terms, please contact:
CoRide Mobility Private Limited
Registered office: No. 19 & 36/14K, KMJ AVEN, CHINNAPPANA HALLI VILLAGE, Marathahalli Colony, Bangalore, Bangalore North, Karnataka, India
Email: support@quickride.in
Website: www.quickride.in
Grievance Contact: nodalofficer@quickride.in
By registering for or using the Platform, you acknowledge that you have had an opportunity to review these Terms and agree to the provisions applicable to your use of the Platform, subject to Applicable Law.

27. THIRD-PARTY TAXI SERVICES - WHITE LABEL INTEGRATION

Taxi Services Provided by a Third Party: The Platform may contain a separate tab, section or interface labelled “Taxi” (“Taxi Tab”), which is made available through a white-label integration with iDisha Info Labs Private Limited (“Taxi Service Provider”). The Taxi Tab is a technology interface hosted on the Platform to facilitate access to services provided by the Taxi Service Provider.
No Taxi Services Provided by CoRide Mobility Private Limited: The Taxi Tab and the taxi booking, transportation and related services accessible through it are not provided, operated or fulfilled by the Company. The Company provides the Taxi Tab solely as a white-label technology interface through which Users may access the services of the Taxi Service Provider. The availability of the Taxi Tab on the Platform does not constitute a representation that the Company is the provider, operator or transporter responsible for such taxi services.
Separate Terms and Privacy Policy of the Taxi Service Provider: All taxi bookings and services accessed through the Taxi Tab are provided by the Taxi Service Provider and are subject to the Taxi Service Provider’s applicable terms and conditions, privacy policy, booking policies, cancellation and refund policies, and other applicable terms, as published on Taxi Service Provider’s website or otherwise presented to the User during the booking process.
Users are advised to review and understand Taxi Service Provider’s applicable terms and privacy policy before making a booking or providing personal information through the Taxi Tab.
Responsibility for Taxi Services: Taxi Service Provider is responsible for providing the taxi services it offers, subject to its applicable contractual obligations and Applicable Law. Any matters relating to the performance of the taxi service, including vehicle allocation, driver engagement, fares, ride fulfilment, cancellations, refunds, service complaints and transportation-related obligations, shall be addressed with the Taxi Service Provider, to the extent these matters fall within the Taxi Service Provider’s responsibility. The Company does not itself provide the taxi transportation service merely by displaying or hosting the Taxi Tab. However, nothing in this clause excludes or limits any responsibility, liability or statutory obligation that the Company may independently have under Applicable Law.
Personal Data and Third-Party Processing: Personal data collected or processed in connection with taxi bookings may be processed by Us in accordance with Our applicable privacy policy and Applicable Law. Where personal data is shared between Taxi Service Provider and Us, such sharing and the respective parties’ processing activities shall be governed by their applicable legal obligations and any relevant disclosures or consents.
The presence of Taxi Service Provider’s services within the Platform does not mean that Taxi Service Provider’s Privacy Policy automatically governs all personal-data processing undertaken independently by Taxi Service Provider. Users should refer to Taxi Service Provider’s privacy policy for information concerning Taxi Service Provider’s processing activities.
Identification of the Service Provider: Where reasonably practicable, the Taxi Tab or the relevant booking interface will identify Taxi Service Provider as the taxi service provider and provide access to Taxi Service Provider’s applicable terms and privacy policy before the User completes the relevant transaction.
Independent Terms and Conditions: These Terms govern the User’s access to and use of the Our Platform generally. The terms applicable to the taxi services themselves shall be those of Taxi Service Provider, subject to Applicable Law. In the event of any inconsistency, the respective terms shall apply to the services and responsibilities of the party to which they relate, and no provision shall be interpreted as excluding any mandatory statutory rights or obligations.

PART B – Quick Ride Taxi Services

DEFINITIONS

Applicable Law: refers to the laws of India.
User/You/Your: for the purposes of this Part B, a person aged above 18 years who access the QuickRide Platform or use the Quick Ride Taxi Services.
Mobile Application: refers to the mobile application “Quick Ride App published on Google play store and Apple App store” and as updated by the Company from time to time.
Company/Quick Ride Taxi/Us/We/Our: shall mean Idisha Info Labs Private Limited, a private limited company duly incorporated under the Companies Act, 2013 and having its registered office address at No.96, R J Garden, Marathahalli, Chinnapanahalli, Bengaluru KA 560037 India.
Service Fee/Platform Fee: for the purposes of this Part B, refers to the fee payable by the User to the Company for the Quick Ride Taxi Service.
Drivers/Driver / Driver Partner: refers to third party individuals or companies or an aggregator or such other person that offers their Transport vehicle (including taxi, auto) with requisite permit and licenses for transportation services on the Quick Ride Platform;
Ride Fare GST : Refers to the 5% GST on the actual Ride fare, excluding Tolls, Parking, etc.,
Driver Commission : The commission charged by the Quick Ride from Driver Payment.
Commission GST : Refers to the 18% GST that is applicable on Platform Service Fee and Driver Partner Commission.
Website: refers to the website maintained by the Company at www.quickride.in;
Quick Ride Taxi Service: Refers to the Taxi services provided by the company for the users through the App and Website
Transportation Service: refers to the service provided by Drivers.
Transportation Fee / Ride Fare : refers to the fee payable by user for Transportation Service.
Total Fee: refers to the Service Fee, Transportation Fee, Taxes, Waiting Charges, Extra pickup distance fare, Tolls and such other applicable fees or charges payable by the User.
Quick Ride Taxi Driver: Quick Ride Taxi Driver Service with a brand name
Transport Vehicle : Taxi or Auto registered for commercial use

Please read this Agreement carefully before using the Quick Ride Taxi Services . You must read, agree with and accept all of the terms and conditions contained in this Agreement, which includes those terms and conditions expressly set out below and those incorporated by reference, before You use any of the Quick Ride Taxi Services . By using any of the Quick Ride Taxi Services , You become a Participant in Quick Ride Taxi Services and a User of the Quick Ride Taxi Services available on the Quick Ride Platform ("Participant" or "User") and You agree to be bound by the terms and conditions of this Agreement with respect to such Quick Ride Taxi Services .

USER ACCOUNT

You are required to register an Account to access the Quick Ride Platforms and avail any of the Services using a mobile number verified with OTP.
You must comply with the following policy relating to usage of the Account:
Provide accurate, current and complete information during the registration process and keep your account information up to date at all times.
Do not register more than one (1) account.
You cannot assign or otherwise transfer your account to another entity or person.
You are liable for any and all activities conducted through your account. You must immediately notify the Company if you know or have any reason to suspect that your credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Account.
You shall ensure that the information provided at the time of registration or otherwise is accurate, complete, and valid. The Company shall bear no liability for false, incomplete, old or incorrect information provided by you.
We reserve the right to suspend or terminate your Account with immediate effect and for an indefinite period, if the Company has a reason to believe that the Registration Data or any other information provided by you is false or for any other reason or for any other reason whatsoever.
In case of unauthorized use, whether suspected or actual, of the Account please immediately reach the Company at support@quickride.in make a written request for blocking Your Account. We will not be liable for any unauthorised transactions made through your Account prior to the expiry of 72 (seventy-two) hours after you have made a request in writing for blocking your Account.

SERVICES

4.1 The Company operates a technology platform under the brand name “Quick Ride” that offers Services to enables Users (1) to avail transportation from the Drivers who are listed on “Quick Ride Taxi Platform” and (2) make payment for such services. The Company is not a transportation carrier. All transportation service is provided by Drivers. The Company is a technology platform to connect Users with the External Transportation Service Providers.
4.2 The Mobile Application permits you to avail the transportation services offered by the Drivers. Through the Mobile Application, you may submit the booking request. Your request is broadcasted to selected nearby drivers. The Driver has sole and complete discretion to accept or reject each booking request for Transportation Service. Once any of the Drivers accepts a request, Quick Ride Taxi will notify you and provide the Driver’s profile details.

CONDITIONS RELATING TO USE OF SERVICES By using the Quick Ride Platform or Quick Ride Taxi Service, you agree to be bound by the following conditions:

You will only use the Quick Ride Platform and your Account for your personal use and will not resell or assign it to a third party;
You will not use an account that is subject to any rights of a person other than you without appropriate authorization;
You will not use the Quick Ride Taxi Service or Quick Ride Platform for unlawful purposes;
You will not try to harm the Quick Ride Taxi Service, Quick Ride Platform or our network in any way whatsoever;
You will only use an authorized network to avail the Quick Ride Taxi Service or access the Quick Ride Platform;
You are aware that when requesting Quick Ride Taxi Services, whether by message, via Quick Ride Platform or calling the call center of Quick Ride, standard messaging charges, data charges, voice charges, as applicable, of the Your and Our phone network service providers, will apply;
You will comply with all applicable law from your country state and/or city in which you are present while using the Quick Ride Platform or Quick Ride Taxi Service;
You shall promptly inform Quick Ride Taxi on any change in the information provided by You; and
Quick Ride Taxi reserves the right to immediately terminate your access to the Quick Ride Taxi Service and the use of the Quick Ride Platform in the event of non-compliance with any of the above requirements listed in (a) to (h)
Company does not guarantee the Quick Ride Taxi Service and the availability of the Quick Ride Taxi Services is influenced by several internal and external factors which may or may not be within the control of Quick Ride Taxi and Quick Ride Taxi shall not be held liable or obliged to indemnify You for any failure to provide the Quick Ride Taxi Service by Quick Ride Platform or by any of the Driver Partner on the platform.

AUTHORIZATION RELATING TO USE OF SERVICES

You authorize the Company and its employees, to provide information regarding Services, discounts and promotions by way of an App Notification, WhatsApp, SMS, Voice call or email to Your registered device or registered mobile number or registered email ID.
Quick Ride Taxi will be entitled to process and transfer your information as per the Privacy Policy.
You agree and permit Quick Ride Taxi to share any information provided by you with third parties in order to facilitate provision of certain value-added Services offered by such third parties to you or to provide certain value-added services to you by Quick Ride Taxi.
You hereby expressly consent to receive communications from Quick Ride Taxi or third parties offering value-added services to you through your registered phone number and/or e-mail id and/or WhatsApp, Voice call, App notification from the Quick Ride Taxi Platform.
You agree that you will not hold Quick Ride Taxi responsible for any such communications received from third parties, nor will any such communication amount to spam, unsolicited communication or a violation of your registration on the national do not call registry.

BOOKING

Quick Ride Taxi, upon receiving the booking request from the User will proceed to confirm or decline the booking based on the availability of Driver at the pickup time, which shall be informed to you through an SMS or push notification or email.
In the event the booking is confirmed, you shall confirm the correctness of the booking details including but not limited to pickup time and pickup place. If there are any discrepancies in the booking confirmation, the User is required to immediately inform the Company by calling our call centre or by updating the booking request on the Quick Ride Taxi Platform
You shall bear the consequences and damages for any delay that may be caused due to your failure to check the confirmation SMS or notification or email or failure to inform Quick Ride Taxi of the incorrect details immediately.

PAYMENT

Quick Ride Taxi shall charge Service Fee which shall be notified to you while booking.
You shall be required to pay such cancellation fee in terms of Company’s rates, if you cancel the Taxi booking, within 60 mins of pickup time or once driver started to pickup location.
The Total Fee including Ride Fare, Service Fees, Applicable Toll Charges, Parking Charges ,Waiting charges and Taxes will be collected on the Quick Ride Taxi Platform from You at the end of the ride and You agree to pay the entire Total Fee without any deductions whatsoever.
Quick Ride Taxi shall provide a receipt of the Total Fee and applicable taxes payable by You at the end of the ride in the app or through registered email id when requested.
You shall choose to pay for the Total Fee by either of the listed methods on the Quick Ride Taxi Platform or by cash given to Driver Partner.
Your use of the online payment methods available on the Quick Ride Taxi Platform will be subject to the terms, conditions, and privacy policies of the payment merchant that you use to pay the Total Fee. Quick Ride Taxi will not be responsible for any errors by the payment merchants in any manner whatsoever.
Any payment-related issue, except when such issue is due to an error or fault in the Quick Ride Taxi Platform, shall be resolved between You and the payment merchant. Quick Ride Taxi will not be liable to make any refund to you on any condition whatsoever.
The estimated total fare is shown at the time of booking. However the Total Fare payable at the end may vary and it is subject to the route taken, total ride time taken, tolls applicable, etc., The Total fare at the end may vary and You agree to pay the Total fare as applicable completely.
In the event of a breach of any of the terms of this Agreement, including damaging the Taxi, Driver’s property or causing bodily harm, You shall be liable to pay such amounts finally decided by Quick Ride Taxi which shall be in addition to the Total Fee payable.

USER VIOLATION OF TERMS You shall not smoke and drink in the Vehicles or misbehave with the Driver or distract the Driver or act in violation of the Applicable Law. You agree that you shall not use the Quick Ride Taxi Services for transport of unlawful goods, human trafficking, dangerous material, explosives, etc. In the event You are found to be involved in the activities set out above or a complaint is raised by the Driver against you, You shall be liable to pay a fine to us and we shall also have the right to terminate the ongoing ride. In the event You fail to pay fine, Quick Ride Taxi is entitled to take all such steps, including but not limited to blacklisting you from Quick Ride Taxi Platform, and take available remedies as may be available to us under the Applicable Law. You will also indemnify the driver and Quick Ride Taxi for any loss incurred by Us and the Driver on account of Your action or inaction in relation to violation of the terms.

USER COMPLAINTS. All issues, opinions, suggestions, questions and feedback while availing our Quick Ride Taxi Services shall be communicated to us through email on support@quickride.in. Reporting of any issue needs to be within 12 hours of the happening of the issue, failing which, such issue may not be addressed. Quick Ride Taxi takes no liability for inability to get back on other channels except through the email address provided herein. Company decide to address / not address any issue at its own discretion. If your issue is not resolved and if you want to escalate, you can do so by writing to supportescalation@quickride.in

FORCE MAJEURE We shall not be liable for any failure to perform any obligations under the Terms either by Quick Ride Taxi or by the Drivers, if the performance is prevented, hindered or delayed by a Force Majeure Event and in such case our obligations under the Terms shall be suspended for so long as the Force Majeure Event continues.

INDEMNIFICATION By accepting these Terms and using the Service, You agree that You shall defend, indemnify and hold Quick Ride Taxi, its affiliates, their licensors, and each of its officers, directors, other users, employees, attorneys and agents and the Drivers harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (a) Your violation or breach of any of the Terms contained herein or any Applicable Law or regulation, whether or not referenced herein; (b) Your violation of any rights of any third party (c) Your use or misuse of the Quick Ride Taxi Platform or Quick Ride Taxi Service.

LIMITATION OF LIABILITY

You agree that Quick Ride Taxi is merely an electronic platform to facilitate aggregation of Vehicles and does not in any manner provide transportation services. Quick Ride Taxi also does not guarantee or provide assurance in respect of the behaviour, actions or data of the Drivers posted on the Quick Ride Taxi Platform.
You agree that Quick Ride Taxi shall not be held liable for any misbehaviour or violation of the Driver and that therein guarantee in relation to the type of vehicle, the cleanliness of the vehicle and other permits that must be obtained by the Driver.
You acknowledge that the Service and Quick Ride Taxi Platform is provided on “as is” basis and that it is possible that interruptions or degradation of its quality or disturbance of the Service may be caused by any cause, within or beyond our control. In any such an event, without any attribution to implied warranties, the Company’s liability shall be limited to exercising reasonable efforts to restore the Service as soon as possible, if possible.
All images, audio, video and text in the Quick Ride Taxi Platform and/or Application are only for illustrative purposes. None of the models, actors or products in the images, if any is endorsing the Services in any manner. Any resemblance of any matter to anybody or anything is purely unintentional and/or coincidental.
The Company shall not be liable for any loss or damage (including direct or indirect damage or other damages, loss of revenues, profits or business) which You may sustain due to any interruption in the availability of the Service/ Quick Ride Taxi Platform or any degradation or deterioration of the Service or due to the inability of the Company to restore the Service.
Quick Ride Taxi shall not be liable for You missing trains/flights/events or delays etc. as the Service is dependent on many factors not in Quick Ride Taxi’s control. You must book Your Ride after taking into account the check-in time, traffic and weather conditions, natural calamities, traffic barricades, car breakdowns and other unexpected delays, breakdowns, etc.
In the event, there is a delay by the Vehicle in reaching the pickup location beyond 30 (thirty) minutes of the pickup time, Quick Ride Taxi shall only endeavour to get You in touch with the Driver assigned for the ride.
You shall take full responsibility of Your items and luggage. In case of lost items inside the Vehicle during the journey, Quick Ride Taxi will try to locate the items on a “best-effort” basis but is not responsible for the same in case of loss or damage to the same.
We shall not be liable for any indirect or consequential damages, losses, or faults of any nature whatsoever including but not limited to loss of revenues, profits or business, from breach of contract, or in tort. In no event shall the total aggregate liability of the Company for any damages, losses, and causes of action arising from use of the Quick Ride Taxi Platform or the Services exceed in the aggregate Rs. 500/- (Rupees five hundred Only).

INDEMNITY

You will defend, indemnify, and hold Us and Our officers, directors, employees, agents and any third parties harmless for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of Your use of the Service always in all situations

NO AGENCY

You and Quick Ride are independent contractors, and no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this Agreement.

LIMITATION OF LIABILITY

IN NO EVENT WILL WE, OUR SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR OUR SUPPLIERS, BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR DELETION, CORRUPTION, LOSS OF DATA, LOSS OF PROGRAMS, FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY OUR SERVICES, SERVICE INTERRUPTIONS, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES) ARISING OUT OF OR IN CONNECTION WITH QUICK RIDE, OUR SERVICES OR THIS AGREEMENT (HOWEVER ARISING, INCLUDING NEGLIGENCE) EVEN IF WE OR OUR AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.WE WILL NOT BE LIABLE FOR ANY DAMAGES, DIRECT, INDIRECT, INCIDENTAL AND/OR CONSEQUENTIAL, ARISING OUT OF THE USE OF QUICK RIDE OR THE SERVICES, INCLUDING, WITHOUT LIMITATION, TO DAMAGES ARISING OUT OF COMMUNICATING AND/OR MEETING WITH OTHER PARTICIPANTS OF QUICK RIDE OR THE SERVICES, OR INTRODUCED TO YOU VIA QUICK RIDE OR THE SERVICES. SUCH DAMAGES INCLUDE, WITHOUT LIMITATION, PHYSICAL DAMAGES, LOSS OF PRODUCTIVE TIME, BODILY INJURY, DEATH AND OR EMOTIONAL DISTRESS AND DISCOMFORT.

RELEASE: In the event that You have a dispute with one or more Users, You agree to release Quick Ride (and Our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes with other Users or to Your use of the Quick Ride Platform or the Taxi Services.

BREACH

Without limiting other remedies, We may terminate Your Participation, remove Your Information, warn Our community of Your actions, issue a warning, and refuse to provide Our services to You if:
1. You breach this Agreement or the documents it incorporates by reference;
2. We are unable to verify or authenticate any information You provide to Us;
3. We believe that Your actions may cause financial loss or legal liability for You, Our users or Us, or subject Quick Ride or You or any other User to regulation by any state or local government or regulatory agency; or
4. if We suspect that You have engaged in fraudulent activity in connection with the Quick Ride Platform or the Services.
5. The feedback/rating from other users is low.

AGREEMENT TO ARBITRATE ALL DISPUTES AND LEGAL CLAIMS

This Agreement shall be governed in accordance with laws of India. You and We agree that any legal disputes or claims arising out of or related to the Agreement (including but not limited to the use of the Quick Ride Platform and/or the Services, or the interpretation, enforceability, revocability, or validity of the Agreement, or the arbitrability of any dispute), that cannot be resolved amicably by mutual discussions, shall be submitted to binding arbitration. Disputes will be resolved by arbitration, by a single arbitrator appointed upon mutual consent by the disputing Parties, in Bengaluru, India. If the Parties fail to appoint a sole arbitrator by mutual consent then arbitrators shall be appointed in accordance with the Indian Arbitration and Conciliation Act, 1996. The Courts at Bengaluru shall have exclusive jurisdiction to settle any disputes arising out of this Agreement.

NOTICES, COMPLAINTS

Except as explicitly stated otherwise, any notices to Quick Ride shall be given by certified mail, postage prepaid and return receipt requested to iDisha Info Labs Pvt. Ltd., #96, 1st Floor, 3rd Cross, RJ Garden, Ashwath Nagar, Anand Nagar, Marathahalli, Bangalore - 560037., and any notices to You shall be provided to You through the Quick Ride Platform or given to You via the email address You provide to Quick Ride during the registration process. In such case, notice shall be deemed given 3 days after the date that the email was sent. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, We may give You notice by certified mail, postage prepaid and return receipt requested, to the address provided to Quick Ride during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.
To resolve a complaint regarding the Service, You should first contact Our Customer Service Department by email at support@quickride.in. If you like to escalate to senior officer, send email to supportescalation@quickride.in

TERM AND TERMINATION

This Agreement is effective upon use of the Quick Ride Platform or the Services for new Users and upon the posting dates of any subsequent amendments to this Agreement for all current Users.
You may terminate Your participation in the Services at any time, for any reason upon receipt by Us of Your written or email notice of termination.
Either You or We may terminate Your participation in the Quick Ride Platform, for any or no reason, without explanation. Upon such termination, We may retain an archived copy of records We have about You as may be required by law. We maintain sole discretion to bar Your use of the Services in the future, for any or no reason. Even after Your participation in the Quick Ride Platform is terminated, this Agreement will remain in effect.

AMENDMENT TO TERMS Quick Ride Taxi reserves the right, at its sole discretion, to modify or replace, in part or full, any of these Terms, or change, suspend, block, discontinue or restrict your use to all or any feature of the Service or Quick Ride Taxi Platform at any time. Quick Ride Taxi shall not be required to notify You of any changes made to these Terms. The revised Terms shall be made available on the Quick Ride Taxi Platform. It shall be Your responsibility to check these Terms periodically for changes. Your continued use of the Quick Ride Taxi Platform, following the changes to the Terms, will constitute Your acceptance of those changes. Your use of the Quick Ride Taxi Platform and the Services is subject to the most current version of the Terms made available on the Quick Ride Taxi Platform at the time of such use.

PART C – Bazaary Services

The Company operates a technology platform under the brand name “Bazaary” in the “Quick Ride” platform that enables Users (1) to Sell or rent their used products/goods (2) to buy and take on rent the Products or services from other users.

Bazaary acts as a platform to allow users who comply with the terms contained herein below to offer, sell and buy products and services listed on Bazaary.

Although the Bazaary platform is used to conduct transactions, Bazaary is not a party to any of the transactions conducted on the Bazaary platform and has no liability to any party in connection with such transactions.

The Bazaary platform does not control and is not responsible for ads, listings/information, images, photos, videos and any other means of electronic communication from outside of the Bazaary platform.

The Bazaary platform shall not be responsible for any loss that You would incur by using the Bazaary platform.

Any content posted on Bazaary platform is not sanctioned by the Company, but the Company shall have the absolute right to delete any content posted on the platform for violating the terms contained herein, or any reason or no reason at all. The Company reserves the right to delete any content without any prior notice.

In connection with any content that You post on the platform, you hereby affirm, acknowledge, represent and warrant that:

You would be responsible for all the content that You post on the Bazaary platform and any consequences that arise from such act of posting on the platform.
Have the necessary licenses, rights, consent and permission to use the platform for such time the content that You posted on the platform is available.
The ownership of the content is with You, and by posting the content on the Bazaary platform, the Company shall have an irrevocable, non-cancellable, perpetual, worldwide, non-exclusive, royalty-free, sub-licensable, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with the platform, including but not limited to the purpose of promoting and redistributing a part of all of the content on the platform.
You would not post any content on the Bazaary platform:
1. That is in violation of any law or regulation;
2. That is protected by any intellectual property rights of any person or is subject to third party proprietary rights, including privacy and publicity rights, except when You are such owner of the right or are permitted to use such content through permission or license from the rightful owner;
3. That is harmful, abusive, unlawful, threatening, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy or other rights, in any way unlawful, inconsistent, or contrary to the laws;
4. That is discriminatory or hateful towards any individual or group of individuals based on religion, gender, sexual orientation, race, ethnicity, age, or disability;
5. That threatens the security and sovereignty of India;
6. That is false, deceptive, misleading, deceitful and misinformative;
7. That constitutes or contains "pyramid schemes," "affiliate marketing," "link referral code," "junk mail," "spam," "chain letters," or unsolicited advertisements of a commercial nature;
8. That offers illegal service or contains any sale of items which are illegal, prohibited or restricted by law;
9. That has any virus or malware in the file that is intended to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment or any other computer resource;

You also hereby grant each user of the platform;

a non-exclusive license to access Your content through the Bazaary platform, and
the right to contact You with regard to the Content posted by You through private chat or any other means.
The foregoing license to each user granted by You terminates once You or the Company removes or deletes such content from the Bazaary platform.

You shall, in no event, reverse engineer, decompile, or disassemble such trademarks and nothing herein shall be construed to grant you any right in relation to such trademarks.

Bazaary prohibits any activity that infringes copyright or any other intellectual property rights on the platform and the Company may remove any content that is found to be infringing of any intellectual property rights at its sole discretion.

The Company does not endorse any content that is posted on the Bazaary platform and disowns any and all liability with regards to the content posted on the platform.

The Company may also remove any user from the Bazaary platform if they are found infringing any of the terms contained herein.

The Company has the sole discretion to decide whether any content posted on the Bazaary platform is appropriate and complies with the terms contained herein.

The Bazaary platform may display certain trademarks belonging to third parties, the use of which may be subject to the license granted by third parties to the Company.

The materials on the Bazaary platform are for Your information only and may not be used to be copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners.

You agree not to circumvent, disable or otherwise interfere with security-related features of the Bazaary platform or features that prevent or restrict the use or copying of any materials or enforce limitations.
The content displayed on or through the Bazaary platform is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws, other laws, and international conventions.

You agree to pay the service fees to Quick Ride for the transactions you do on Bazaary.

Bazaary only facilitate the opportunity to post information, see information and contact each other. Bazaary doesn’t validate the quality and accuracy of information. It is the responsibility of Buyer / Seller to validate and use their discretion to do transactions.

You will defend, indemnify, and hold Us and Our officers, directors, employees, agents and any third parties harmless for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of Your use of the Bazaary Services

The Company shall not be liable for any loss or damage sustained by reason of any disclosure of any information regarding online transactions using credit cards/debit cards and/or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.

You hereby agree to comply with the requirements of the Information Technology Act, 2000, rules, regulations, guidelines, bye-laws and notifications made thereunder, while accessing the Bazaary services on Quick Ride platform.

PART D – Quick Jobs Services

The Company operates a technology platform under the brand name “Quick Jobs” in the “Quick Ride” platform that enables Users (1) to seek referral for Jobs from other users (2) to post Job requirements so other candidates can apply (3) for enterprises to shortlist resume and hire candidates

The Quick Jobs platform is only a medium of contact and exchange of information for its users the purposes related to job vacancies.

Since the Quick Jobs platform is a website with free access, the Company has no liability for the quality and genuineness of responses. The Company will not be liable to monitor the responses received or may receive. The Company does not run any background checks on any user of the Quick Jobs platform.

You give us permission to use the content that You have posted on the Quick Jobs platform. The Quick Jobs platform displays such content as it is. The Company uses the data and information about You to make relevant suggestions and recommendations.

You have an obligation to provide true and correct information and in the case of creating a profile you undertake to at all times keep the information up to date.

The Company shall not be liable for any inaccuracy of information found on the Quick Jobs platform.

Any breach of privacy or of the information provided by You to the Company to be displayed on the Quick Jobs platform would not be the responsibility of the Company. The Company does not guarantee confidentiality of information provided to it by any person using the Quick Jobs platform.

You undertake to use the Quick Jobs platform for Your own purposes. Using content from Quick Jobs platform for derivative works with a commercial motive without prior written consent from the Company is strictly prohibited.

Company charges a Platform Fees for providing you the access to the Quick Jobs Services. Company reserves the right to modify the charges from time to time.

The Website and Mobile Application (jointly referred as the “Quick Ride Taxi Driver Platform”) are owned and operated by iDisha Info Labs Private Limited (the “Company”). Please read the Terms and Conditions (“Terms”) carefully before using the Quick Ride Taxi Driver Platform as they constitute a legally binding agreement between you and the Company.

By accessing or using the Quick Ride Taxi Driver Platform or any Service provided on or through the Quick Ride Taxi Driver Platform you agree to comply with and be bound by these Terms along with the Privacy Policy of the Company and any amendments to these policies. If you do not agree to these Terms, you may not access or use the Quick Ride Taxi Driver Platform or the Services. These terms expressly supersede prior oral or written agreements or arrangements with you. By confirming with the “I agree” option on the Mobile Application, you are consenting to be bound by this agreement and any amendments from time to time.

Part A: General

1. DEFINITIONS.

Applicable Law: refers to the laws of India.
Account: shall mean the user account created on the Quick Ride Taxi Driver Platform by the User;
Company/Quick Ride Taxi Driver/Us/We/Our: shall mean iDisha Info Labs Private Limited, a private limited company duly incorporated under the Companies Act, 2013 and having its registered office address at No.96 , R J Garden, Marathahalli, Chinnapanahalli, Bengaluru KA 560037 India.
Customers: refers to the passengers who avail Transportation Service on or through the Quick Ride Taxi Driver Platform.
User/You/Your: refers to individual driver, taxi driver, taxi owner, taxi service provider or taxi operator, having all required and valid licenses under the Applicable Law, who provides vehicle on hire being a car, autorickshaw or a motorbike, and is desirous of listing itself and/or its fleet of vehicles on the Quick Ride Taxi Driver Platform, so as to provide Transportation Services through his vehicle to the Customers.
Mobile Application: refers to the mobile application “Quick Ride Taxi Driver App” listed on Google play store and/or IOS app store and as updated by the Company from time to time.
Service Fee/Ride Fees/Trip Fees: Refers to the fee payable by the Customers to the Company for the Service which shall include all ride fees, distance fees, taxes, toll charges, surcharges and any other amounts due and payable by the Customer.
Service: refers to the maintenance of the Quick Ride Taxi Driver Platform and for facilitating transportation services between Customers and User.
Transportation Service: refers to the service provided by Users.
Website: refers to the website maintained by the Company at Quick Ride Taxi Driver.in, quickride.in and any other registered domains
Quick Ride Taxi Driver Platform: refers to the Mobile Application and Website operated by the Company which allows Users to provide Transportation Services to Customers. .
Platform Fees / Commission / Convenience Fees : Refers to a portion of the Service Fee that the Company is entitled to retain or for You to pay the Company as a fees for providing the Service as notified to you on the Mobile Application from time to time and governed by the terms under Annexure A. .

2. SERVICE

The Company owns and operates an online marketplace and an online booking platform referred to as the “Quick Ride Taxi Driver Platform” that lists and aggregates the taxi providers and motorcabs registered with it
Quick Ride Taxi Driver is a technology platform that enables You to access its Mobile Application or Website to connect with Customers who may want to avail the transportation service provided by You. Quick Ride Taxi Driver through the Quick Ride Taxi Driver Platform service is an aggregator and not a transportation carrier and transportation service is provided by You .
Quick Ride Taxi Driver is a merely a technology partner/platform for You.
Quick Ride Taxi Driver does not guarantee any minimum number of trips and minimum earning for you.
Quick Ride Taxi Driver does not guarantee that the Mobile Application will function on any particular hardware or devices.
Quick Ride Taxi Driver reserves the right to suspend/resume the Quick Ride Taxi Driver Platform. It is understood the account is active unless explicitly closed by You, following account closure as per these terms.

3. ELIGIBILITY CRITERIA FOR DRIVERS.

You are only eligible to sign up to provide transportation service on the platform provided by Quick Ride Taxi Driver if You fulfil the following conditions:
1. Above the age of 18;
2. holder of a licence to drive light motor vehicles (transport) and the holder of a badge to drive motor cabs;
3. minimum driving experience of two years;
4. you are a resident of the State you are going to provide service for a minimum period of two years;
5. You have the working knowledge of Local state’s regional language (Ex: Kannada in Karnataka) and any one other language, preferably English;
6. no past criminal record;
7. holder of Know Your Customer (“KYC”) compliance bank account in accordance with the norms prescribed by Reserve Bank of India.
You agree to behave in a civil and orderly manner with the Customers or intending Customers and shall not indulge in any touting activities or force or compel customers to use any services.
You state that You have not been convicted within the past seven years, for the offence of driving under the influence of drugs or alcohol, or any cognizable offence under the Criminal Procedure Code, 1973, including fraud, sexual offences, use of a motor vehicle to commit a cognizable offence, a crime involving property damage or theft, acts of violence, or acts of terror.
You agree to follow all the rules and regulations enacted by the State and Central government including the applicable rules under the Motor Vehicles Act, 1988 and an applicable state specific regulations. For the state of Karnataka, you specifically agree to be compliant with the Karnataka Traffic Control Act, 1960 and Karnataka On-Demand Transportation Technology Aggregators Rules, 2016.
You are not permitted to provide Your service beyond the maximum number of hours as stipulated under Motor Transport Workers Act, 1961 (Central Act No. 27 of 1961).

4. ELIGIBILITY CRITERIA FOR VEHICLE.

You state that the vehicle/car used by You to provide transportation service to Customers and registered on any of the Quick Ride Taxi Driver platforms meets the following eligibility criteria:

obtain, renew and keep at all times a valid contract carriage permit issued under Section 74 or under sub-section (8) of Section 88 of the Motor Vehicles Act, 1988;
have a display board inside the taxi containing vehicle permit and the driver's details such as photograph, name, Driving licence and badge particulars and ID card issued by Police Authorities. The display board shall be clearly visible to the Customers in the taxi;
be capable of being tracked continuously with GPS/GPRS facility with a provision of a panic button for the use of the passengers, capable of alerting the control room of Quick Ride Taxi Driver as well as local Police without any hindrance or interference by the You;
be fitted with single integrated GPS/GPRS capable vehicle tracking unit with printer, display panel and digital fare meter, as per the specifications detailed in Appendix-II of the Karnataka On-Demand Transportation Technology Aggregators Rules, 2016 , capable of generating a printed receipt to be given to the passengers; and
be fitted with an yellow coloured display board with word "Taxi" visible both from the front and the rear. The board shall be capable of being illuminated during the night hours.
You have a valid registration certificate that is currently in force throughout the period that you are a User.
You have the required insurance coverage for the vehicle, as mandated under law and shall be renewed and maintained as valid throughout the period that you are a User.
You will also keep all other registrations or licenses required under the Motor Vehicles Act, 1988 that are required to use the vehicle as a contract carriage including the pollution certificate, the fitness certificate and such other certificates as are applicable.

5. ACCOUNT.

You are required to sign up by creating a driver Account on the Quick Ride Taxi Driver Platform and submit the necessary documents required under Part C. You represent and warrant that all the documents are true and accurate and up to date. In the event of any change, You shall promptly inform the Company to be eligible to be a User. If You are in violation of this Clause 5, the Company reserves the right to delete your account and You shall be liable to indemnify the Company and the Customer, as applicable.
You are only eligible to create an Account (i) if You are above the age of 18 years (ii) willing to share Your personal information including Your name, address, mobile phone number and age and (iii) meet the eligibility criteria prescribed in these Terms. You are solely responsible for the accuracy of this information and required to update any changes thereto. You may be required to provide identification card for verification purposes. You also agree that any information supplied to Quick Ride Taxi Driver or posted on the Quick Ride Taxi Driver Platform in connection with any trip, vehicle or car sharing will be true, accurate and complete.
You will be liable for any inaccuracy, false or fraudulent information to Quick Ride Taxi Driver and Customers .
You are solely responsible for all activity that occurs under Your Account and will be held liable for any misuse of Your Account. You are strictly not permitted to authorize any third parties to use, assign or transfer Your Account. You are required to use the Account only for lawful purposes and ensure that Your conduct does not create nuisance or annoyance to the Customers.
Your mobile network’s data and messaging rates and fees may apply if You access or use the Mobile Application and You shall be responsible for such rates and fees. You agree that Quick Ride Taxi Driver and/or the Customer may send You SMS, WhatsApp messages, emails and calls in relation to offers, trip details, Customer queries.
If you have agreed to undertake a ride for a Customer on the Platform, you will respond to the calls or messages of the Customer promptly and in a courteous, respectful and clear manner.

6. PAYMENT TERMS.S

7. DRIVER CONDUCT.

You are not permitted to smoke, drink or consume any unlawful substances in the vehicle or misbehave with the Customers in a verbal or non-verbal manner. Quick Ride Taxi Driver reserves the right to take action against You including termination of the ride, imposing a fine or reporting You to the concerned government authorities.

You are required to maintain the vehicle in a clean manner and ensure that the interiors and exteriors are clean. You will ensure that the vehicle is serviced periodically and all features of the car like air-conditioning, motored windows., Etc are in good and hygienic condition. You agree that before every ridhe, the vehicle has adequate fuel for the ride. You will drive in a safe manner, abiding by all the applicable traffic rules and speed limits, relevant to the city in which you are driving. The vehicle shall be cleaned and sanitized after every ride.

You shall make the vehicle available for field audit within 2 days’ time period from the date on which the Company requests for such audit. If the Company brings to the notice of the User of any breach of these terms, the User shall immediately cease to provide any rides to the Customers till such breach is cured to the satisfaction of the Company.

You will be responsible for any injury, temporary or permanent, for the Customer on account of accident, etc. while on a ride. You will not be entitled to claim for any indemnity for the company or reimbursement of costs for any claims by the Customer.

Quick Ride Taxi Driver Company follows Zero tolerance policy for any use of drugs or alcohol by Users (driver partners). The Passengers are encouraged to report any such incidents if they suspect that the driver is under the influence of the drugs or alcohol during the ride. If there is any incident, where you have used drugs or alcohol, your account/license will be suspended immediately from Quick Ride Taxi Driver platform with immediate effect.

8. REPRESENTATION AND WARRANTIES

You represent and warrant to the Company that:

a. you shall fulfil the eligibility criteria stated in the present Terms at all times;
b. your Vehicle fulfils the eligibility criteria stated in the present Terms at all times; and
c. you will comply with all requirements under the Applicable Law relating to the transportation services.

9. DISCLAIMER.

You acknowledge that the Service is provided on the Mobile Application of the Quick Ride Taxi Driver “as is” and “as available.” Quick Ride Taxi Driver makes no representation, warranty, or guarantee regarding the number of bookings or number of Customers. You agree that the entire risk arising out of Your use of the Quick Ride Taxi Driver Service provided on the Mobile Application remains solely with You

10. LIMITATION OF LIABILITY.

Except as otherwise stated in this Terms, Quick Ride Taxi Driver has no responsibility or liability to You related to any act of the Customers. You agree that Quick Ride Taxi Driver shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost data, personal injury or property damage related to, in connection with, or otherwise resulting from any use of the Service including those arising out of (i) Your use of or reliance on the Service on the Mobile Application or Your inability to access or use the service; or (ii) any transaction or relationship between You and any Customers. Notwithstanding anything to the contrary, Quick Ride Taxi Driver’s liability shall be limited to Rs. 1000/-. It is clarified that in the event the Company is made liable to pay any governmental authority or a third party on account of your actions or inactions, in excess of the said Rs. 1000/-, you will indemnify the Company and its directors, officers, employees and agents in relation to such excess.

11. LIMITED LICENSE.

12. INDEMNITY.

You agree to indemnify and hold Quick Ride Taxi Driver and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including fees incurred in defending any claim) arising out of or in connection with (i) any breach or violation committed by You of the representations, warranties or obligations under these Terms; (ii) breach of any obligations listed in Annexure B; (iii) any infringement or unauthorized use of intellectual property rights of Company; ( iv) any violation of the applicable law, applicable license and permit terms of the transport authorities; (v) any harm to the reputation and goodwill of Company directly attributable to the User; (vi) any negligent act or omission committed in the course of Transportation Services, or any misrepresentation made during the course of Transportation Services; and (vii) personal injury to or property damage of Customers including but not limited motor accident claims, asserted against Company and its employees by reason of the use and operation of User’s vehicle

13. DATA PRIVACY.

Quick Ride Taxi Driver collects and processes Your personal data in accordance with its Privacy Policy available at Quick Ride Taxi Driver.in website[●] . You acknowledge that Quick Ride Taxi Driver may disclose personal data to Customers, Partner Companies, Vendors and government authorities to facilitate Your use of the Service.

14. CONFIDENTIALITY.

You shall (i) protect the confidentiality of all information available or provided to you pursuant to the use of the Mobile Application, the business model of the Company, information in relation to Customers, price information, etc. and not disclose such information to any third person; (ii) keep such confidential information in Your possession or control at all times; (iii) not to use such confidential information for any purposes whatsoever save as may be strictly necessary in connection with the purposes of this Agreement; and (iv) You will not disclose confidential information to any person.

15. GOVERNING LAW AND JURISDICTION.

16. RELATIONSHIP

This Agreement is not intended to and shall not be construed to create an employment relationship between the User and the Company and its representatives.

17. CANCELLATION POLICY

You agree that once you have accepted a ride through the Mobile Application, You shall not be permitted to cancel the ride, except if You have waited for a minimum period of 15 mins at the location of the Customer after the planned pickup-time and the Customer has not arrived. If you cancel ride in violation of this Clause 17, You will have to pay the Cancellation fees to the Company as decided by the company.

15. GOVERNING LAW AND JURISDICTION.

Annexure A

Payment terms

a. Platform Fee (%) payable to the Company for the bookings taken in local, outstation and shared trips; and
b. Cancellation fees applicable for cancellation by the User after accepting the trip.

a. All payments due to the User shall be made through NEFT/RTGS/UPI or other payment method determined by the Company to the bank account provided by You at the time of creation of Your account.
b. You authorize Company to make deductions from the Transportation Fee payable to you which includes the following:
i. Tax Deduction at Source (TDS) as per the Income Tax Act, 1961, where applicable
ii. GST and other applicable taxes; and
iii. and any other amounts due and payable by the You to the Company

c. The terms in this Annexure are subject to change and will be communicated to the Users via SMS/Notification/email through the registered contact details
d. You hereby agree that discounts given to the Customers, if any, will be decided by the Company on a case-to-case basis which shall be informed to the User, and the Platform Fee finally appearing on the application configured by Company for settlement between the User and Company shall be final and binding on You. You agree to the same without demur or protest.
e. Company reserves the right to change the rates and payment terms between You and Company at any given point in time, which shall be notified to You through the Mobile Application.
f. Notwithstanding anything contained in this Agreement, where Company has reason to believe that any charges/debits in respect of the Fee have been fraudulently incurred (“Suspect Charge”), Company will always be entitled to deduct an amount equivalent to Suspect Charge from the Platform Fees or in the event of insufficient Platform Fees, Company will be entitled to ask You to remit the Suspect Charge with the Company.

Annexure B

Obligations of the User

Annexure C:

Documents of the Vehicle

Documents of the User:

Documents of the taxi provider or fleet owner:

THIS FOLLOWING USER AGREEMENT DESCRIBES THE TERMS AND CONDITIONS ON WHICH iDisha Info Labs Pvt. Ltd., OFFERS YOU ACCESS TO THE QUICK RIDE PLATFORM.

PART A – Quick Ride Carpooling Services

Quick Ride operated by CORIDE MOBILITY PRIVATE LIMITED

PART B – Quick Ride Taxi Services

PART C – Bazaary Services

PART D – Quick Jobs Services

THIS FOLLOWING DRIVER AGREEMENT DESCRIBES THE TERMS AND CONDITIONS ON WHICH iDisha Info Labs Pvt. Ltd., OFFERS YOU ACCESS TO THE QUICK RIDE PLATFORM.