This policy applies to users of Quick Ride services anywhere in India, including users of Quick Ride’s apps, websites, features, or other services.
This policy describes how Quick Ride and its affiliates collect and use personal data. This policy applies to all users of our apps, websites, features, or other services anywhere in India
iDisha Info Labs Pvt Ltd., is the data controller for the personal data collected in connection with use of Quick Ride’s services Questions, comments, and complaints about Quick Ride’s data practices can be submitted by email to firstname.lastname@example.org
For any grievances related to data privacy, you can contact our grievance officer, Mr. Vishal Lavti via email to email@example.com
To operate Quick Ride’s services and to provide User with the information about products or services that may be of interest to him, Quick Ride may collect “personal information” of the User. You represent and warrant that you have the authority to provide us with any such information.
Quick Ride collects and stores the following User’s data :
Data provided by users to Quick Ride includes :
Data created during use of our products and services, includes the following:
Data from other sources includes the following:
Quick Ride uses the user’s personal information to efficiently operate Quick Ride platform, to contact and notify Users regarding their matching users, transactions and other activities on the Quick Ride platform. Quick Ride uses the information to forward Users trip information from other users and to suggest potential matches. We use Users contact information to find and connect with other users. These types of communications are known as “Operational Communications.” In some cases, operational communications may also contain commercial messages, such as banner ads and special offers. To operate the Quick Ride platform, including processing your transactions and supporting User activities on the Quick Ride platform, we may share User’s personal information with our agents, representatives, contractors and service providers so they can provide us with support services, customer relationship management services and order fulfilment.
Quick Ride collects and uses data to enable reliable and convenient ride sharing services. Quick Ride also use the data for following purposes:
Quick Ride uses the data it collects for purposes including:
We may use the data we collect for testing, research, analysis, product development, and machine learning to improve the user experience. This helps us to improve and enhance the safety and security of our services, improve our ability to prevent the use of our services for illegal or improper purposes, develop new features and products, and facilitate insurance and finance solutions in connection with our services.
For example, a user may message other ride participants of ride or call other rider to confirm the pickup location, time, to follow up with pending payment, to negotiate fare for the ride, etc.,
Quick Ride may use the data we collect to market our services to our users. This includes sending users communications about Quick Ride services, features, promotions, sweepstakes, studies, surveys, news, updates, and events. We may use the data we collect to personalize the marketing communications (including advertisements) that we send, including based on user location, past use of Quick Ride’s services, Locations and Routes travelled and user preferences and settings.
Quick Ride may use the data we collect to generate and provide users with receipts; inform them of changes to our terms, services, or policies; or send other communications that aren’t for the purpose of marketing the services or products of Quick Ride or its partners.
We may use the personal data we collect to investigate or address claims or disputes relating to use of Quick Ride’s services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.
We use personal data to make automated decisions relating to use of our services. This includes:
Quick Ride provides the users with the ability to access and edit your personal information through editing profile, account and settings. Quick Ride’s databases automatically update any personal information edited and saved.
Some of Quick Ride’s products, services, and features require that we share data with other users or at a user’s request. We may also share data with our affiliates, subsidiaries, and partners, for legal reasons or in connection with claims or disputes.
Given below the details on when the information may be shared for what purposes.
User information is shown and shared with other Quick Ride users, so that you are connected and share the ride sharing services. Every Quick Ride user confirm explicitly that they will use the information given by Quick Ride platform (other matching user profiles etc.) only for using the services offered through Quick Ride platform. They will not be using this information for any other purpose/share with others. User’s first name, rating, company they working for, verification status, number of rides completed, eco meter, route, Users current location, Users contact information (When allowed by user to share), ETA and pickup and/or dropoff locations with other users.
Questions or comments from users submitted through public forums such as Quick Ride blogs and Quick Ride social media pages may be viewable by the public, including any personal data included in the questions or comments submitted by a user.
Your personal information may be passed on to a third party in the event of a transfer of ownership or assets or bankruptcy. We may also disclose personal information when we determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement agencies or to protect the interests or safety of Quick Ride or other users of Quick Ride services. This also includes sharing personal data with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.
Quick Ride reserves the right to disclose the User’s information for Legal, Police and Government authorities as per the requests. This includes sharing personal data with law enforcement officials, public health officials, other government authorities, airports (if required by the airport authorities as a condition of operating on airport property), or other third parties as necessary to enforce our Terms of Service, user agreements, or other policies; to protect Quick Ride’s rights or property or the rights, safety, or property of others; or in the event of a claim or dispute relating to the use of our services.
Quick Ride may share a user’s personal data other than as described in this notice if we notify the user and they consent to the sharing.
Quick Ride enables users to access and control the data that Quick Ride collects, including through:
Quick Ride also enables users to request access to or copies of their data, changes or updates to their accounts, deletion of their accounts, or that Quick Ride restrict its processing of user personal data.
Settings menu in the Quick Ride app for users give them the ability to set or update their preferences, to share contact information, emergency contacts, Communication preferences, Marketing Opt-outs and for notification settings.
Most mobile device platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without the device owner’s permission, and these platforms have different methods for how that permission can be obtained. iOS devices notify users the first time the Quick Ride app requests permission to access certain types of data and gives users the option to grant or refuse permission. Android devices notify users of the permissions that the Quick Ride app seeks before their first use of the app, and use of the app constitutes a grant of such permission.
We only collect and use personal data where we have lawful grounds to do so. These include processing user personal data to provide requested services and features, for purposes of Quick Ride’s legitimate interests or those of other parties, to fulfill our legal obligations, or based on consent. We collect and use personal data only where we have one or more lawful grounds for doing so. Such grounds may vary depending on where our users are located, but generally include processing personal data: Quick Ride may collect and use personal data based on the user’s consent. For example, we may collect personal data through voluntary surveys. Responses to such surveys are collected on the basis of consent and will be deleted once no longer necessary for the purposes collected.
A user who has provided consent to a collection or use of their personal data can revoke it at any time. However, the user will not be able to use any service or feature that requires collection or use of that personal data.
Quick Ride retains user data for as long as necessary for its purposes. This means that we retain different categories of data for different periods of time depending on the category of user to whom the data relates, the type of data, and the purposes for which we collected the data.Users may request deletion of their account at any time throught the feature in the app or by sending a mail to Quick Ride support as given in the App. Quick Ride may retain user data after a deletion request due to legal or reguolatory requirements or for the reasons stated in this policy. Following an account deletion request, Quick Ride suspends the user’s account, and will retain the user’s data collected till that point of time.