Quick Ride Carpooling Services

Quick Ride operated by CORIDE MOBILITY PRIVATE LIMITED

These Terms of Use ( “Terms”) are effective from 31-Oct-2026 (“Effective Date”) and were last updated on 31-Oct-2026.

1. 1. INTRODUCTION
   

   These Terms govern access to and use of the Quick Ride mobile application, website (www.quickride.in), offline interactions such as emails, phone calls, or in-person communication and associated services, other than the taxi platform and taxi services of iDisha Info Labs Private Limited described in Clause 25 (collectively, the “Platform”).

   The Platform is owned and operated by CoRide Mobility Private Limited, a company incorporated under the laws of India, having its registered office at No.19 & 36/14K, KMJ AVEN, CHINNAPPANA HALLI VILLAGE, Marathahalli Colony, Bangalore, Bangalore North, Karnataka, India 560037 ( “Company”, “we”, “us” or “our”).

   With effect from 31-Oct-2026 (the “Transfer Date”), the Company has acquired from iDisha Info Labs Private Limited (“iDisha”), the carpooling and bike pooling business carried on under the “Quick Ride” brand, together with the Quick Ride mobile application, as a going concern. If you registered on the Quick Ride mobile application before the Transfer Date, your account continues with the Company. From the Transfer Date, these Terms replace any previous terms of use that were issued by iDisha insofar as the carpooling and bike pooling services are concerned.

   The Platform facilitates connections between individuals seeking to share Rides and costs in private vehicles. Depending on the features made available, users may offer available seats in their private vehicles (Car or Bike), discover rides, communicate with other users, connect rides and coordinate pickups and drop-offs, and share eligible ride expenses.

   By registering for an account, accessing the Platform or using its services, you (“User”, “you” or “your”) agree to these Terms, together with the applicable Privacy Policy and any additional terms expressly applicable to a particular feature.

   If you do not agree to these Terms, you must not use the Platform.

2. 2. DEFINITIONS
   
   • 2.1.“Platform” has the meaning given in Clause 1.
   • 2.2.“User” means any individual accessing or using the Platform, including a Ride Giver or Ride Taker.
   • 2.3.“Ride Giver” means a User who offers a Ride on a fixed, pre-published route, at a planned time, in a vehicle under their lawful control and makes available one or more seats to other Ride Takers (Users) on the route.
   • 2.4.“Ride Taker” means a User seeking to join a Ride, offered by a Ride Giver on the matching route.
   • 2.5.“Carpooling” means the sharing of a ride in a car or on a bike (including bike pooling) by individuals travelling along substantially similar routes, matching times, with the sharing of permitted ride expenses where applicable.
   • 2.6.“Booking” means a request to join a Ride, together with its acceptance or confirmation through the Platform, as applicable to the relevant feature.
   • 2.7.“Content” means information, photographs, messages, reviews, Ride details and other material submitted, uploaded or communicated through the Platform.
   • 2.8.“Applicable Law” means all Indian laws, rules, regulations, notifications, orders and legally binding directions applicable to the relevant activity.
   • 2.9.“Ride” means a journey offered by a Ride Giver and joined by one or more Ride Takers through the Platform.
   • 2.10.“iDisha”, “Transfer Date”, “Taxi Services”, “Taxi Service Provider”, “Taxi Tab” and “Taxi Terms” have the meanings given in Clause 1 and Clause 25.
3. 3. NATURE OF THE PLATFORM
   
   • 3.1.The Platform is intended to facilitate the discovery, connection, coordination and sharing of Rides and expenses between Users.
   • 3.2.Unless expressly stated otherwise in a separate agreement or service description, the Company acts as a technology platform and does not itself undertake to provide the transportation service for a User's Ride.
   • 3.3.Ride Givers and Ride Takers are responsible for determining whether a proposed Ride is lawful and suitable for them. Each User remains responsible for their own decisions, conduct and obligations under Applicable Law.
   • 3.4.The Company does not guarantee that a particular Ride, Ride Giver, Ride Taker, vehicle, seat or route will be available or that a proposed Ride will take place as scheduled.
   • 3.5.The Company may introduce additional features, including identity verification, ratings, route matching, payments, customer support, professional information, corporate carpooling and safety tools. Such features are purely to give more information for a User to choose another User. The Platform purely provides information for Users to choose and connect at their choice.
   • 3.6.Nothing in these Terms excludes any obligation or liability that the Company is required to assume under Applicable Law.
   • 3.7.The Company collects and utilizes User data strictly in accordance with its Privacy Policy.
4. 4. ELIGIBILITY AND ACCOUNT REGISTRATION
   
   • 4.1.You must be at least 18 years old and legally competent to enter into a binding contract to register for and use the Platform. A person under 18 years may not register on the Platform. Their parent or lawful guardian may book a seat for them on a Ride, whether or not the parent or guardian travels with them. The parent or guardian is treated as the Ride Taker for that Booking and remains responsible for the person under 18 during the Ride, including for their compliance with Clause 6.3.
   • 4.2.You must provide accurate, complete and current information when registering and using the Platform.
   • 4.3.You must update your account information when it changes and must not impersonate another person or misrepresent your identity, driving credentials, vehicle ownership or authority to use a vehicle.
   • 4.4.You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account, subject to Applicable Law.
   • 4.5.You must promptly notify the Company of suspected unauthorised access, account compromise or misuse of your account.
   • 4.6.You must not create multiple accounts to evade a suspension, manipulate ratings, circumvent verification requirements or engage in fraudulent activity.
   • 4.7.The Company may request reasonable information or documents to verify eligibility, identity, vehicle details or compliance with Applicable Law. Verification is not a guarantee of a User's identity, character, driving ability or future conduct.
5. 5. RIDE GIVER OBLIGATIONS
   

   Every Ride Giver using the Platform agrees to the following:

   • 5.1.The Ride Giver must hold a valid driving licence appropriate for the vehicle, valid insurance policy covering Ride Takers and third parties, and must comply with applicable traffic, road safety and motor vehicle laws.
   • 5.2.The Ride Giver must have lawful authority to use the vehicle and must maintain applicable vehicle registration, permits, pollution certificates and insurance required by law.
   • 5.3.The Ride Giver must ensure that the vehicle is reasonably roadworthy, appropriately maintained and suitable for the proposed Ride.
   • 5.4.The Ride Giver must accurately disclose the proposed route, vehicle details, departure time, available seats, pickup and drop-off locations, and any material restrictions relevant to the Ride.
   • 5.5.The Ride Giver must not carry more Ride Takers than legally permitted, permit an unauthorised person to drive where prohibited, or allow a person without the required licence to drive.
   • 5.6.The Ride Giver must not drive under the influence of alcohol, narcotic drugs, impairing medication or any other substance or condition that makes driving unsafe or unlawful.
   • 5.7.The Ride Giver must comply with applicable rules concerning seat belts, helmets where relevant, people under 18 travelling on a Ride, Ride Taker safety and the use of mobile devices while driving.
   • 5.8.The Ride Giver must not offer or conduct unlawful commercial Ride Taker transportation under the guise of carpooling or expense sharing.
   • 5.9.The Ride Giver must promptly communicate material changes to the Ride and must not knowingly provide false information concerning a vehicle, route, identity or booking.
   • 5.10.The Ride Giver must not discriminate unlawfully against Ride Takers or engage in harassment, intimidation, violence, sexual misconduct, personal questions or other abusive behaviour.
   • 5.11.The Ride Giver shall adhere strictly to the Company’s published Ride etiquette guidelines, which include, but are not limited to, maintaining punctuality and ensuring vehicle cleanliness.
6. 6. REPRESENTATIONS AND WARRANTIES
   
   • 6.1.
     The Ride Giver representations and warranties: By using the Platform, the Ride Giver represents and warrants the following to the Company and any Ride Taker that:

     • 6.1.1.Such Ride Giver is at least 18 years of age.
     • 6.1.2.The Ride Giver is travelling along a fixed, pre-determined route and is not operating the vehicle solely for the purpose of picking up or dropping off Ride Takers.
     • 6.1.3.The Ride Giver is not offering commercial transport or hire services.
     • 6.1.4.All profile, vehicle, professional, and ride details provided by the Ride Giver are accurate and free of errors.
     • 6.1.5.The Platform is being utilized strictly and exclusively for legitimate carpooling purposes.
     • 6.1.6.The Ride Giver shall not collect cost-sharing fees from any Ride Taker who did not travel. In the event a pickup is not completed, the Ride Giver shall promptly refund the amount.
     • 6.1.7.The Ride Giver shall assume exclusive liability for any and all claims, damages, or losses arising from or alleged to result from the operation of the vehicle during the provision of carpooling services. This includes, without limitation, personal injury, wrongful death, and property damage.
     • 6.1.8.The Ride Giver maintains valid motor insurance as required by Applicable Law and checks that the policy permits the proposed use of the Ride, covers third-party liability, provides cover to all occupants (including Ride Takers) in the vehicle, and provides the cover required by law to handle any anticipated losses related to sharing of rides.
     • 6.1.9.The Ride Giver will comply with all local laws and traffic rules and will be solely responsible for any violations of such local laws, and expressly warrants that the Ride shall not be used for any fraudulent, unlawful, or criminal activity.
     • 6.1.10.In the event of a motor vehicle accident, the Ride Giver shall assume sole responsibility for complying with all applicable statutory mandates. Furthermore, the Ride Giver is exclusively responsible for initiating and managing all necessary communications with their respective insurance provider.
   • 6.2.
     The Ride Taker representations and warranties: By using the Platform, the Ride Taker represents and warrants that:

     • 6.2.1.The Ride Taker is at least 18 years of age.
     • 6.2.2.The Ride Taker acknowledges that the Company does not provide transportation or commercial services. Transportation is provided solely by the Ride Giver. The Company assumes no obligation, liability, or guarantee regarding vehicle punctuality or the successful fulfillment of any Ride.
     • 6.2.3.The Ride Taker acknowledges that once a Ride booking is confirmed, payment processing to the Ride Giver is initiated. Refunds and cancellations are governed by Clause 6.1.6, Clause 8 and the booking terms disclosed before the Booking, subject to Applicable Law.
     • 6.2.4.The Ride Taker confirms they are not purchasing or receiving commercial transport services from either the Company or the Ride Giver.
     • 6.2.5.All profile, professional, and ride-related information provided by the Ride Taker is entirely accurate, true, and free of errors.
     • 6.2.6.The Platform is being utilized strictly and exclusively for legitimate peer-to-peer carpooling purposes.
     • 6.2.7.Subject to Clause 18, the Ride Taker agrees to indemnify, defend, and hold harmless the Company from and against any and all claims, damages, liabilities, or losses asserted or claimed by Ride Givers arising out of or related to the Ride Taker's booking or conduct.
   • 6.3.
     Ride Taker obligations: Every Ride Taker agrees to:

     • 6.3.1.Provide accurate information concerning their identity, profession, booking, pickup and drop-off requirements.
     • 6.3.2.Arrive at the agreed pickup location at the agreed time and promptly communicate any delay or change of plan.
     • 6.3.3.Follow reasonable and lawful vehicle safety instructions, including the use of seat belts or helmets where applicable.
     • 6.3.4.Not discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation.
     • 6.3.5.Not carry prohibited, illegal, dangerous or hazardous items in violation of Applicable Law.
     • 6.3.6.Not pressure a Ride Giver to undertake an unsafe, unlawful or materially different route from the one agreed, or demand a deviation from the mapped pickup and drop points.
     • 6.3.7.Pay any lawful and properly disclosed contribution or cost sharing applicable to a confirmed Ride in accordance with the relevant booking terms.
     • 6.3.8.Promptly report serious safety concerns, misconduct, suspected fraud or material inaccuracies relating to a Ride.
     • 6.3.9.Maintain vehicle cleanliness, refrain from causing any physical damage, and ensure no vehicle fixtures or accessories are removed. Furthermore, the Ride Taker shall strictly adhere to the Company's published Ride Etiquette guidelines, as amended and updated from time to time.
7. 7. CARPOOLING AND SHARING OF RIDE EXPENSES
   
   • 7.1.The Platform is intended to support lawful shared Rides. Where the service is structured as private carpooling, any contribution must be consistent with Applicable Law and the genuine sharing of eligible Ride expenses.
   • 7.2.The relevant Users should understand the proposed contribution, its calculation, the applicable payment method and the treatment of cancellations before confirming a Ride.
   • 7.3.Unless expressly stated otherwise, a contribution is not a representation that the Ride Giver is operating a licensed commercial transport service.
   • 7.4.The Company does not authorise Users to evade applicable licensing, permit, tax, insurance or other legal requirements.
   • 7.5.Ride Givers must not use the Platform to conduct unlawful Ride Taker transportation, solicit unlawful fares or misrepresent commercial services as private carpooling.
   • 7.6.The Company may impose reasonable limits on contributions, booking frequency, the maximum contribution per kilometre, or other features where necessary for legal compliance, safety or the intended purpose of the Platform.
8. 8. BOOKINGS, CANCELLATIONS AND NO-SHOWS
   
   • 8.1.A Ride request is subject to acceptance or confirmation in accordance with the functionality of the Platform.
   • 8.2.A User must review the Ride details before confirming a Booking and should retain the relevant confirmation.
   • 8.3.Ride Givers and Ride Takers should cancel promptly and at least 1 (one) hour in advance when they can no longer participate in a Ride.
   • 8.4.A User who is unable to attend must notify the other affected Users as soon as reasonably practicable.
   • 8.5.The Company may establish reasonable cancellation rules, notice periods, compensation sharing, refund procedures and consequences for repeated no-shows. Such rules will be disclosed to Users before they become applicable.
   • 8.6.Where payments are processed through the Platform, any refund, cancellation charge or payment adjustment will be governed by the disclosed booking terms and Applicable Law.
   • 8.7.The Company may cancel, suspend or restrict a Booking if necessary, because of safety concerns, suspected fraud, legal restrictions, technical problems or a breach of these Terms.
   • 8.8.The Company is not responsible for delays, route changes, cancellations or missed connections caused by traffic, weather, road closures, vehicle breakdowns or other circumstances beyond its reasonable control, subject to Applicable Law.
   • 8.9.The Company offers masked calling functionality to ensure user privacy. Calls are subject to a predetermined cap; any calls exceeding this limit will incur supplemental charges, including all applicable taxes and statutory levies.
   • 8.10.The Company shall withhold applicable platform fees, together with any associated statutory taxes and levies, from the amounts due to or payable by the Ride Giver and the Ride Taker.
9. 9. PAYMENTS AND REFUNDS
   
   • 9.1.The payment methods available, if any, will be displayed through the Platform or the applicable booking interface.
   • 9.2.Users must not misrepresent payment status, submit fraudulent payment confirmations, misuse payment instruments, or circumvent lawful payment procedures.
   • 9.3.Where the Company collects or facilitates payments, the relevant service charges, payment-processing fees, refunds and cancellation terms will be disclosed before the relevant transaction, as required by Applicable Law.
   • 9.4.The Company may use third-party payment service providers. Their services may be subject to additional terms and security procedures.
   • 9.5.The Company will not represent a payment as successfully completed until it receives the relevant confirmation from the applicable payment system.
   • 9.6.Nothing in this section excludes statutory consumer rights or any mandatory refund or grievance-redressal obligation.
   • 9.7.The Company provides a Closed-Loop Prepaid Wallet Instrument (“Wallet”) for the convenience of its Users. Users are permitted to load funds into the Wallet utilizing integrated payment gateways. In strict accordance with applicable statutory laws, all balances maintained within the Wallet are strictly non-refundable and restricted solely to the redemption of Rides on the Platform. The Wallet cannot be used for the Taxi Services. The User hereby warrants and covenants that they shall forfeit the right to initiate, and shall not raise any refund or dispute requests regarding amounts deposited into the Wallet. To account for system administrative expenses, the Company reserves the right to impose a monthly account maintenance fee of Rs. 100 on any Wallet that remains contractually inactive for a period exceeding 3 (three) consecutive months.
   • 9.8.If you held a balance in the wallet operated by iDisha on the Quick Ride mobile application before the Transfer Date, that balance will be moved to your Wallet only if you consent to the transfer within the period notified to you. Any balance for which you do not give consent remains with iDisha, and iDisha remains responsible for it.
10. 10. USER CONDUCT AND PROHIBITED ACTIVITIES
    

    You must not use the Platform to:

    • (a)Violate any Applicable Law, court order or legally binding direction.
    • (b)Commit fraud, impersonate another person or submit forged or misleading documents.
    • (c)Engage in harassment, stalking, threats, discrimination, sexual misconduct, violence or exploitation.
    • (d)Publish unlawful, defamatory, obscene, threatening or otherwise prohibited Content.
    • (e)Promote unlawful commercial transport activity or evade applicable regulatory requirements.
    • (f)Upload malware, interfere with the Platform's operation or attempt unauthorised access to accounts, systems or data.
    • (g)Scrape, copy, harvest or commercially exploit other Users' information without lawful authority.
    • (h)Manipulate ratings, reviews, bookings, referral programmes or other Platform features.
    • (i)Circumvent security controls, identity verification or account restrictions.
    • (j)Collect or use another User's personal information for unsolicited marketing, harassment or any purpose inconsistent with Applicable Law.
    • (k)Use the Platform to facilitate criminal activity or endanger another person's safety.
    • (l)Host, display, upload, modify, publish, transmit, store, update or share any information that belongs to another person and to which you have no right; is obscene, pornographic, paedophilic or invasive of another person’s privacy, including bodily privacy; is insulting or harassing on the basis of gender; is racially or ethnically objectionable; relates to or encourages money laundering or gambling; promotes enmity between groups on the grounds of religion or caste with the intent to incite violence; is harmful to children; infringes any patent, trademark, copyright or other proprietary right; deceives or misleads the recipient about the origin of a message, or knowingly communicates misinformation or information that is patently false or misleading; impersonates another person; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States or public order, incites the commission of any cognisable offence, prevents the investigation of any offence or insults any other nation; contains a software virus or other computer code designed to interrupt, destroy or limit the functionality of any computer resource; or violates any law for the time being in force.

    The Company may investigate reasonably suspected violations and take proportionate action consistent with Applicable Law and its applicable grievance procedures.

11. 11. SAFETY, VERIFICATION AND RATINGS
    
    • 11.1.The Company may provide identity verification, document checks, ratings, reviews, emergency contact options or other safety features.
    • 11.2.Where verification is offered, its scope and limitations will be communicated appropriately. A verification badge or completed check must not be interpreted as a guarantee of safety or suitability.
    • 11.3.Users should independently exercise reasonable caution before joining a Ride, including checking the vehicle and Ride Giver details available to them.
    • 11.4.Users should not share unnecessary personal information, financial credentials, passwords or sensitive information with other Users.
    • 11.5.In an emergency, Users should contact the appropriate emergency services and take reasonable steps to protect themselves and others. Platform reporting tools must not be treated as a substitute for emergency services.
    • 11.6.Ratings and reviews must reflect genuine experiences and must not contain fabricated allegations, threats, discriminatory content or private information disclosed without lawful authority.
    • 11.7.The Company may moderate, restrict or remove ratings or Content in accordance with its published policies and Applicable Law.
12. 12. PERSONAL DATA AND PRIVACY
    
    • 12.1.The Company processes personal data in connection with account registration, Ride matching, bookings, communications, safety, payments, customer support and other disclosed purposes.
    • 12.2.The Company's collection, use, storage, disclosure and other processing of personal data will be governed by its Privacy Policy and Applicable Law.
    • 12.3.Users must review the Privacy Policy for information concerning the categories of personal data collected, purposes of processing, disclosures, retention, security safeguards, available rights and grievance mechanisms.
    • 12.4.The Company may share relevant information between Users to facilitate a requested Ride, subject to the Privacy Policy and Applicable Law.
    • 12.5.Where the law requires consent for processing personal data, the Company obtains it as set out in the Privacy Policy.
    • 12.6.Users must not misuse, disclose, retain or repurpose another User's personal information contrary to Applicable Law or the purposes for which it was made available.
    • 12.7.The Company will address requests concerning personal data in accordance with the legal framework applicable at the relevant time.
    • 12.8.If you registered your account before the Transfer Date, your account details and carpool and bike pool records were transferred to the Company by iDisha on the Transfer Date and are processed under these Terms and the Privacy Policy. Records of taxi bookings made before the Transfer Date remain with iDisha.
    • 12.9.The personal data shared with iDisha when you use the Taxi Tab is described in Clause 25.6 and section 5 of the Privacy Policy.
13. 13. INTELLECTUAL PROPERTY
    
    • 13.1.The Platform, including its software, design, branding, logos, text and other Company-owned materials, is owned by or licensed to the Company and protected by applicable intellectual property laws. The “Quick Ride” name and marks are owned by the Company. iDisha uses them for the Taxi Services under a licence from the Company.
    • 13.2.Subject to these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable license to use the Platform for its intended lawful purpose.
    • 13.3.You must not reproduce, modify, distribute, reverse engineer or commercially exploit Company-owned materials except where expressly permitted by law or authorised in writing.
    • 13.4.You retain any rights you lawfully hold in Content you submit. You grant the Company a limited, non-exclusive license to host, store, display, transmit and process that Content as reasonably necessary to operate, secure and improve the Platform, provide requested services and comply with Applicable Law.
    • 13.5.You represent that you have the necessary rights to submit your Content and that doing so does not unlawfully infringe another person's rights.
14. 14. CONFIDENTIALITY
    
    • 14.1.Scope of Confidential Information: You acknowledge that while using the Platform, you may obtain access to proprietary, non-public, technical, financial, operational and commercial data belonging to the Company (hereinafter referred to as “Confidential Information”). Confidential Information includes, without limitation, source codes, matchmaking algorithms, user data matrices, pricing structures, marketing plans, business frameworks, regardless of whether such information is marked or designated as confidential.
    • 14.2.
      Covenants of Non-Disclosure and Restricted Use: You explicitly covenant and agree:

      • 14.2.1.To utilise the Confidential Information solely for the performance of your obligations under these Terms.
      • 14.2.2.Not to copy, replicate, reverse engineer, publish or disclose any portion of the Confidential Information to any unverified third party without the prior, explicit written consent of an authorised officer of the Company.
    • 14.3.Compelled Legal Disclosure: In the event that you are legally compelled by a court order, law enforcement mandate, or statutory regulatory authority to disclose any Confidential Information, you shall provide immediate, written notice of such event to the Company. This notice must be served sufficiently in advance to enable the Company to seek a protective order, take defensive legal action, or otherwise restrict the scope of the compelled disclosure to the minimum parameter required to comply with the directive.
    • 14.4.Users are strictly prohibited from copying, extracting, or replicating any data from the Platform. Furthermore, Users shall not solicit, redirect, or refer other Users to competing platforms or external services.
15. 15. THIRD PARTY SERVICES
    
    • 15.1.The Platform may integrate third-party services, including payment providers, mapping tools, authentication services, communication providers and navigation applications.
    • 15.2.Such services may be governed by separate terms and privacy policies.
    • 15.3.The Company is not responsible for independent third-party services to the extent permitted by Applicable Law. This does not exclude liability for obligations that the Company itself is legally required to fulfil.
    • 15.4.The availability or integration of a third-party service does not constitute an endorsement or guarantee of that service.
16. 16. SUSPENSION AND TERMINATION
    
    • 16.1.You may stop using the Platform and request account closure in accordance with the applicable account procedures.
    • 16.2.The Company may restrict, suspend or terminate an account where reasonably necessary to address a material breach of these Terms, suspected fraud, safety risks, unlawful activity, security incidents or legal requirements. Non-compliance with these Terms or the Privacy Policy may result in the immediate suspension or termination of your access to the Platform, the removal of information, or both. Unlawful conduct may also attract penalty or punishment under Applicable Law, and offences that the Company is required by law to report will be reported to the appropriate authorities.
    • 16.3.Where appropriate and legally permissible, the Company will provide notice of the relevant action and an opportunity to respond or seek review through its grievance mechanism.
    • 16.4.The Company may preserve or process information after account closure where necessary and lawful for legal compliance, dispute resolution, security, fraud prevention or other disclosed purposes.
    • 16.5.Account closure does not extinguish accrued payment obligations, lawful claims or provisions that by their nature are intended to survive termination.
17. 17. DISCLAIMERS AND LIMITATION OF LIABILITY
    
    • 17.1.To the extent permitted by Applicable Law, the Platform is provided on an “as available” basis. The Company does not guarantee uninterrupted availability, error-free operation or the availability of any particular Ride or User.
    • 17.2.The Company does not guarantee the conduct, identity, driving ability, reliability or suitability of another User merely because that User has registered or completed a verification process.
    • 17.3.Users remain responsible for their own conduct, decisions and compliance with Applicable Law.
    • 17.4.To the extent permitted by Applicable Law, the Company will not be liable for indirect or consequential loss arising from a User's independent conduct or an event outside the Company's reasonable control.
    • 17.5.Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death or personal injury to the extent such exclusion or limitation is prohibited by law, or any other liability that cannot lawfully be excluded.
    • 17.6.Nothing in these Terms excludes statutory consumer rights, data protection rights, intermediary obligations or other non-waivable legal protections.
    • 17.7.Subject to Clauses 17.5 and 17.6, and to the extent permitted by Applicable Law, the total liability of the Company to a User for all claims arising out of or in connection with these Terms, the Platform or any Ride, whether in contract, tort (including negligence) or otherwise, shall not exceed the higher of (a) the platform fees paid by that User to the Company in the 3 (three) months before the event giving rise to the claim, and (b) INR 1,000 (Indian Rupees One Thousand).
18. 18. INDEMNITY
    

    To the extent permitted by Applicable Law, a User may be responsible for direct losses, claims or expenses reasonably arising from that User's unlawful conduct, fraud, material breach of these Terms or infringement of another person's rights.

19. 19. GRIEVANCE REDRESSAL
    
    • 19.1.Users may raise complaints concerning account access, bookings, payments, safety, Content, privacy or other Platform-related issues through the contact details provided below.
    • 19.2.The Company will maintain and operate grievance-redressal arrangements required by Applicable Law, including any applicable intermediary or consumer grievance obligations.
    • 19.3.Complaints concerning the Taxi Services must be raised with iDisha through the grievance mechanism set out in the Taxi Terms.

    Grievance officer/Nodal Contact, as applicable

    Name: Shobhana
    Designation: CTO
    Email: nodalofficer@quickride.in
    Phone: 9364789181
    Postal address: No. 19 7 36/14K, KMJ AVEN, CHINNAPPANA HALLI Village, Marathahalli Colony, Bangalore, Bangalore North, India- 560037.
    Complaint Submission: support@quickride.in

20. 20. CHANGES TO THESE TERMS
    
    • 20.1.The Company may revise these Terms to reflect changes in its services, business practices, security requirements or Applicable Law.
    • 20.2.Material changes will be communicated through the Platform or another appropriate channel, with the notice required by Applicable Law.
    • 20.3.Where renewed consent or other affirmative action is legally required, the Company will obtain it before relying on the revised terms for the relevant purpose.
    • 20.4.Continued use of the Platform following an effective revision will have the effect permitted by Applicable Law and will not override any requirement for express acceptance or consent.
21. 21. FORCE MAJEURE
    

    Neither the Company nor any User will be responsible for a failure or delay caused by circumstances beyond its reasonable control, including natural disasters, severe weather, war, civil disturbances, government restrictions, widespread network failures or comparable events, except to the extent that Applicable Law requires otherwise.

    This section does not excuse obligations that cannot lawfully be suspended or remove any mandatory consumer, refund, safety or data protection rights.

22. 22. GOVERNING LAW AND DISPUTE RESOLUTION
    
    • 22.1.These Terms will be governed by the laws of India.
    • 22.2.Users may first contact the Company through its published grievance mechanism to attempt to resolve a dispute.
    • 22.3.Any dispute not resolved through that process may be brought before a court or other forum having jurisdiction under Applicable Law.
    • 22.4.Nothing in these Terms restricts a User's right to approach a competent consumer commission, statutory authority or other legally available forum.
    • 22.5.Subject to Clause 22.4, the courts at Bengaluru, Karnataka shall have jurisdiction over any dispute arising out of these Terms.
23. 23. GENERAL PROVISIONS
    
    • 23.1.Severability: If any provision is held invalid or unenforceable, the remaining provisions will continue to the extent legally permissible.
    • 23.2.No waiver: Failure to enforce a provision on one occasion does not constitute a waiver of the right to enforce it later.
    • 23.3.Assignment: Users may not transfer their accounts or rights under these Terms without the Company's prior approval. The Company may assign or transfer its rights and obligations under these Terms, including to a successor in a merger, acquisition or transfer of its business, subject to Applicable Law.
    • 23.4.Electronic communications: Notices, confirmations and other communications may be provided electronically where permitted by Applicable Law. You agree to receive service and transactional communications relating to your account and Rides by SMS, WhatsApp, email, push notification and calls. Promotional communications are sent only with your consent, and you may opt out at any time.
    • 23.5.Entire agreement: These Terms, together with the applicable Privacy Policy and any expressly applicable supplementary terms, constitute the agreement governing your use of the Platform, subject to mandatory statutory rights and obligations. The Taxi Services are governed by the Taxi Terms and not by these Terms.
    • 23.6.Language: The Company may publish these Terms in English and other languages. Where translations are provided, the Company will take reasonable steps to ensure consistency. Nothing in this provision limits any language-access right or statutory requirement under Applicable Law.
24. 24. CONTACT INFORMATION
    

    For questions concerning these Terms, please contact:

    CoRide Mobility Private Limited
    Registered office: No. 19 & 36/14K, KMJ AVEN, CHINNAPPANA HALLI VILLAGE, Marathahalli Colony, Bangalore, Bangalore North, Karnataka, India 560037
    Email: support@quickride.in
    Phone: 9364789181
    Website: www.quickride.in
    Grievance Contact: nodalofficer@quickride.in

25. 25. TAXI SERVICES PROVIDED BY iDISHA
    
    • 25.1.Taxi Services Provided by iDisha: The Platform contains a separate tab (“Taxi Tab”), which carries the branding specified by iDisha and through which you may book taxi services (“Taxi Services”) provided by iDisha (“Taxi Service Provider”). The Taxi Tab connects to the Taxi Service Provider's own taxi platform, which the Taxi Service Provider owns, hosts and operates independently of the Company.
    • 25.2.No Taxi Services Provided by CoRide Mobility Private Limited: The Taxi Tab and the taxi booking, transportation and related services accessible through it are not provided, operated or fulfilled by the Company. The Company provides the Taxi Tab solely as a distribution channel through which Users may access the Taxi Services. The availability of the Taxi Tab on the Platform does not constitute a representation that the Company is the provider, operator or transporter responsible for such taxi services.
    • 25.3.Use of the Quick Ride Name: The Taxi Services may be offered under the “Quick Ride” name, which the Taxi Service Provider uses under a licence from the Company. Use of that name does not make the Company the provider of the Taxi Services.
    • 25.4.Separate Terms and Privacy Policy of the Taxi Service Provider: All taxi bookings and services accessed through the Taxi Tab are provided by the Taxi Service Provider and are subject to the Taxi Service Provider’s applicable terms and conditions, privacy policy, booking policies, cancellation and refund policies, and other applicable terms (together, the “Taxi Terms”), as published on the Taxi Service Provider’s website or otherwise presented to the User during the booking process, which the User must accept before first using the Taxi Services. Users are advised to review and understand the Taxi Service Provider’s applicable terms and privacy policy before making a booking or providing personal information through the Taxi Tab.
    • 25.5.Responsibility for Taxi Services: The Taxi Service Provider is responsible for providing the taxi services it offers, subject to its applicable contractual obligations and Applicable Law. Any matters relating to the performance of the taxi service, including vehicle allocation, driver engagement, fares, ride fulfilment, cancellations, refunds, service complaints and transportation-related obligations, shall be addressed with the Taxi Service Provider. Complaints concerning the Taxi Services must be raised with the Taxi Service Provider through the grievance mechanism in the Taxi Terms. The Company does not itself provide the taxi transportation service merely by displaying or hosting the Taxi Tab. However, nothing in this clause excludes or limits any responsibility, liability or statutory obligation that the Company may independently have under Applicable Law.
    • 25.6.Personal Data and Third-Party Processing: Each time you open the Taxi Tab, the Company shares your email ID, mobile number and username with the Taxi Service Provider, so that the Taxi Service Provider can identify you and provide the Taxi Services. The Taxi Tab may use the location permission you have given to the Quick Ride mobile application. All other personal data you provide while using the Taxi Services, including your trip, location and payment details, is collected by the Taxi Service Provider on its own taxi platform. From the point the Company shares your email ID, mobile number and username, the Taxi Service Provider is responsible for processing your personal data in connection with the Taxi Services, under its own terms of use and privacy policy. The Company does not have access to the Taxi Service Provider’s taxi platform. Users should refer to the Taxi Service Provider’s privacy policy for information concerning its processing activities.
    • 25.7.Identification of the Service Provider: The Taxi Tab or the relevant booking interface will identify the Taxi Service Provider as the taxi service provider and provide access to the Taxi Service Provider’s applicable terms and privacy policy before the User uses the Taxi Services.
    • 25.8.Independent Terms and Conditions: These Terms govern the User’s access to and use of the Platform generally. The terms applicable to the taxi services themselves shall be the Taxi Terms, subject to Applicable Law. In the event of any inconsistency, the respective terms shall apply to the services and responsibilities of the party to which they relate, and no provision shall be interpreted as excluding any mandatory statutory rights or obligations.
    • 25.9.Payments for Taxi Services: Payments for the Taxi Services are made to the Taxi Service Provider through its own payment methods. The Wallet cannot be used to pay for the Taxi Services.

By registering for or using the Platform, you acknowledge that you have had an opportunity to review these Terms and agree to the provisions applicable to your use of the Platform, subject to Applicable Law.